DirecTV, DNS, Network feeds East and West

[chapdog]

Quote:

Originally Posted by MaverickBBD No. As far as Directv is concerned they have the service address (old sticks and bricks) ONLY. Yes I receive East and West at the same time. If I ever changed my address with them, it would be either or depending upon which side of the country I am on. It is funny because they do have my "mailing address" as South Dakota.

So are you suggesting (as I believe the DTV rep was) that it is possible to 1) get the DNS ($15/mo) waiver from my current AZ address, 2) receive the LA Networks feed, 3) start our trip to the East, 4) call in with address change as I move into more Eastern time zones, 5) receive the Networks from the changed address location and time zone, and (here's the big question now...), 6) retain my Western feed while also getting the local feeds from where ever we are, 7) without being grandfathered in?

BTW to be clear, we are not worried about "local" channels, only E+W feeds of the 4 major networks.

[mhs4771]

Don't know if it would work, but you might try calling and ask for the "Retension Department" the folks responsible to keeping you as a customer. Give them the song and dance about Dish and both Feeds and threaten to switch and see what happens. I too was given the story about the FCC and the NY/LA feeds and they can't give you service where you could receive programming earlier than that aired by local stations. Yet if you have the NY feeds and travel to Calf you will be receiving your programming earlier, so kind of negates what they're saying. Been thinking of calling myself to see if I could make any headway, but haven't gotten to it yet, but may have too since the rates are going up again in Feb. Good luck

[RickO]

Quote:

Originally Posted by chapdog So are you suggesting (as I believe the DTV rep was) that it is possible to 1) get the DNS ($15/mo) waiver from my current AZ address, 2) receive the LA Networks feed, 3) start our trip to the East, 4) call in with address change as I move into more Eastern time zones, 5) receive the Networks from the changed address location and time zone, and (here's the big question now...), 6) retain my Western feed while also getting the local feeds from where ever we are, 7) without being grandfathered in? BTW to be clear, we are not worried about "local" channels, only E+W feeds of the 4 major networks.

#6 is a good question. I "think" you can get both your LA feeds and local network feeds if you change your service location when you move to a new area. BUT, I believe the real question there is just how often DTV will allow you to change your service address. A couple time per year probably won't be an issue but if you try doing it at every stop it might be.

Good luck.

Rick

[MaverickBBD]

It is my understanding from dealing with directv that once you change your service address you will get either East OR West coast network feeds. NOT BOTH, even if you were 'grandfathered' in to receive both at your current service location. You may receive locals from that location if your program options include that option.

[golden]

Quote:

Originally Posted by MaverickBBD It is my understanding from dealing with directv that once you change your service address you will get either East OR West coast network feeds. NOT BOTH, even if you were 'grandfathered' in to receive both at your current service location. You may receive locals from that location if your program options include that option.

You understand incorrectly. MANY of us have both feeds and have been with DirecTv since before the "rule" went into effect.

[MaverickBBD]

Quote:

Originally Posted by golden You understand incorrectly. MANY of us have both feeds and have been with DirecTv since before the "rule" went into effect.

I understand THAT as I TOO have both. I also have my 'locals' (Seattle) through them. I am in Arizona and do not get Seattle stations as they are 'spot' beamed. IF I changed to Phoenix locals I would only get west coast feeds. When I move out of the spot beam of Phoenix and switched to the locals from the new location I would get EITHER West OR East coast network feeds depending upon which side of the Mississippi I was located.

Hope this helps you understand. Please don't shoot the "messenger". Call them yourself.

[golden]

Quote:

Originally Posted by MaverickBBD I understand THAT as I TOO have both. I also have my 'locals' (Seattle) through them. I am in Arizona and do not get Seattle stations as they are 'spot' beamed. IF I changed to Phoenix locals I would only get west coast feeds. When I move out of the spot beam of Phoenix and switched to the locals from the new location I would get EITHER West OR East coast network feeds depending upon which side of the Mississippi I was located. Hope this helps you understand. Please don't shoot the "messenger". Call them yourself.

Now you have me confused. If you understood - and since you already have both and do understand - why did you say you couldn't have both? I'm not trying to start a fight or shoot the messanger, just trying to understand if I misunderstood your first post. About three years ago, I tried to suspend my DNS with DirecTv and they told me then that if I did I would not be able have it back again unless I went through the entire process. So I kept it, both at home and on the road. Later, a couple years ago, when they changed their rules regarding East and West Coast, all of those who already had both were given the option of continuing with both, choosing only one or cancelling it. I still have both and both are on the same account, not an RV account and one for the house. I know this is more than you wrote, but others have had questions along the same line and I wanted to clear up the difference between those who are newer to the DNS and those of us who were grandfathered in. Everyone always asks about why I can't get my local channels when I'm x number of miles away and many have a hard time understanding what spot beaming is.

[MaverickBBD]

Call Directv (800.353.4388). They will be happy to explain it and answer all your questions.

[chapdog]

Quote:

Originally Posted by MaverickBBD It is my understanding from dealing with directv that once you change your service address you will get either East OR West coast network feeds. NOT BOTH, even if you were 'grandfathered' in to receive both at your current service location. You may receive locals from that location if your program options include that option.

The nuance with which I'm hoping to succeed getting both East and West Network feeds is 1)through signing up and paying for West DNS where I'll be getting LA Networks on channels in the 300's all across the country and 2) calling in along the way to change my location address, (not necessarily billing address) to also get locals from the areas I stop.
The rep said "do not mention you are in an RV". I can only assume that they don't look, don't know, or don't care that you have a DNS, will move the location of your spot beam and hopefully leave the DNS channels alone.
I could be way off with my theory but I'll be giving it a shot as soon as I drive out of Arizona range into New Mexico or Texas in March and let you know.

[MaverickBBD]

Quote:

Originally Posted by chapdog The nuance with which I'm hoping to succeed getting both East and West Network feeds is 1)through signing up and paying for West DNS where I'll be getting LA Networks on channels in the 300's all across the country and 2) calling in along the way to change my location address, (not necessarily billing address) to also get locals from the areas I stop. The rep said "do not mention you are in an RV". I can only assume that they don't look, don't know, or don't care that you have a DNS, will move the location of your spot beam and hopefully leave the DNS channels alone. I could be way off with my theory but I'll be giving it a shot as soon as I drive out of Arizona range into New Mexico or Texas in March and let you know.

Good luck to you. Let us know how it turns out. I personally think the FCC is way off base in calling it fraud.

[RickO]

Quote:

Originally Posted by golden About three years ago, I tried to suspend my DNS with DirecTv and they told me then that if I did I would not be able have it back again unless I went through the entire process..

Just a couple of points;

1) It's pretty clear that DirecTv "rules" are sometimes enforced/applied differently depending on the agent who takes the call... so YMMV

2) My experience with my grandfathered east and west HD DNS service was that, after being full time for a few years we bought a stick house and would only be traveling about half time. I called DTV and told them I wanted to suspend the service to save the $20/mo but got the same story about having to go through the entire process again to get it turned back on. After a very mild protest from me, the agent said that, although she had no control over the need to re-apply following suspension of the service... she would credit my account $20/mo for the next six months and leave the service in tact. She indicated that I could do this each year when we come off the road.

3) When we bought our stick house in Arizona last February, we changed our billing and service address with DirecTv from Livingston, Texas to Arizona. We have our local Phoenix networks as well as east and west HD DNS.

As I said, YMMV, but this is what we've experienced. I should also make the point that we have been a VERY good DTV customer for >10 years which could be determining the treatment we're getting.

Rick