Dish customer "service"

[MrsChilerick]

To the OP, we turn our dish on and off all of the time. It's always a pain, and rarely done correctly the first time. We have found that's it's easier if you insist upon talking to someone sitting in the USA. Their offshore reps don't even know what an RV is and they don't understand the "pay as you go" program. You must "cancel" never suspend.

You do need to restart service within a 90 day period or you will lose your credit balance. You have to do the math each time to determine if it's worth it. It never so fails, though, that the first time we restart for our time on the road after a long break, it's takes a long time and lots of phone calls. We have always gotten free HBO, STARZ & CINEMAX, for 3 months to compensate for our inconvenience. We have yet to use it though.

[bbunner]

Ha, I feel your pain, we had Dish for 3 years and the hassle of turning it on became more trouble than it was worth. The last time we tried to turn it on in late November (had turned it off in early October), we were told we needed a new receiver and antenna, this same story with two seperate calls, on the second call I cancelled the service and we changed our house to Direct TV and will use that in the RV. In our 3 years of Dish service it was never painless to get it turned on and it finally became so difficult it wasn't worth our time and frustration. Good luck.