King Dome Cuts Out

[Chickadee]

Hi ALL:

Tech illiterate here needs to ask for help from folks who know.

Pch'd coach in Dec. 07, an 08 model w. a King Dome. During travels from AZ, up through S.D., MN., and down to FL. we encountered random, and somewhat frequent loss of sat. connection requiring that we re-boot control panel by physically disconnecting (unplugging) phone jack type plug, waiting a minute, and re-inserting. Sometimes this worked, sometimes it required 2 or 5 attempts. While at manufacturers plant for warranty work in Sept. of 08, got on phone w. King Dome in Mpls. and they talked us through a couple of re-programming procedures, which appeared to solve the problem, BUT....we're waiting out winter down here in FL, AND...it's happening again. Turn on T.V., and Direct TV logo is scrolling like a screen saver back and forth across screen. No amt. of waiting works, and ONLY way to re-establish sat. connection is AGAIN to try unplugging and re-plugging that phone type jack into control panel (to re-boot). ANYONE HAVE IDEAS, OR SUGGESTIONS?? Thanks. Steve & Lynette

[historyljc]

Chickadee,
I've had success with hitting the red re-set button on the receiver or just pulling the card out and re-inserting it.

[Chickadee]

Jim & BJ: Yeah, we've been pulling cord and re-inserting, but it's a hassel accessing it and then we're worried that frequent unplugging and pluggin will eventually break that connection...it just isn't right. Will try the red button idea for awhile. Thanks Steve

[historyljc]

Hope it works, you just drained my knowledge base.

[deltadawn]

Don't know if this will help you any, but I had my king dome installed at Camping World in Tampa, FL....using my own Direct TV receiver that I took out of the house. I have not once had a problem with the King Dome since they installed it a year ago. If you are close to Tampa, it might help to go by there and see them.

[Chickadee]

deltadawn: Hey, thanks. We're only about a mile or two from Camping World Tampa. Will run over and talk w. them. Thanks again. Steve

[Freemn2]

We have Directv in house and motorhome. The receivers at home never seem to need a signal "refresh" from Directv because of the frequent use. In the motorhome I need to call Directv every month or so to have them send a fresh signal down to the receiver. It only takes a couple of minutes and is good for another month or so. (I can also do it myself on the internet if I am connected). Can't explain this but I am used to it now. Try it....