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Personal Security has taken over my laptop
Old 04-26-2010, 09:04 PM   #1
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Something called Person Security has taken over my laptop. It has slowed it to a crawl and saying I have torjoins. They want $69 to buy their program. I have AVG and want or need another security. I cannot remove it from my program files. What can I do????

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Old 04-26-2010, 09:12 PM   #2
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Boot your machine in safe mode and go in and delete the folder. It depends on how long this has been an issue, but you can also use Windows Restore to restore your machine to an earlier date and time prior to when this software was installed.

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Old 04-26-2010, 10:24 PM   #3
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Here is the web site for Personal Security REMOVAL

Have fun!
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Old 04-26-2010, 10:30 PM   #4
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It will not let me set to a earlier time. I cannot got to add/remove programs as it will not go away. I wonder how I got this ? it happen to a old laptop I had before this one and I threw it away as I could do nothing with it. I got the AVG and was hoping that would take care of it.
Tom
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Old 04-27-2010, 05:17 AM   #5
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microsoft security essintals down load it free. start in safe mode f8. then run microsoft security essintals.then go to c drive an remove folder for pc security it takes some fooling around but works
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Old 04-27-2010, 10:11 AM   #6
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Then make an image of your boot drive whenever you add a program. I use Norton Internet Suite, which includes Norton Save and Restore, an image program. Has saved me a few times.

FYI - I maintain all my data files on a separate partition/drive. Thus I can back up that drive frequently, and make an image of the C drive occasionally. You can use the Disk Management utility in Vista to create a partition.
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Old 04-27-2010, 10:18 AM   #7
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I have got rid of it in my program files. If I go to add/remove a program and if I click on it in control panel it will start running.
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Old 04-27-2010, 02:03 PM   #8
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A different Security program probably wouldn't have helped. AVG is a good one. These bogus security programs change regularly to evade your anti-virus/anti-malware. You can't win!

Boot into Safe Mode (F5) with Networking so you can still access the Internet.
Go to: Malwarebytes and download and install the free version. Let it update and run a Scan. Have it remove all the bad stuff it finds and reboot into Safe Mode and scan again. Repeat till it comes up clean. Reboot normally and keep your fingers (and toes) crossed.

BTW, some of these nasty programs will infect your Sytem Restore backups so doing a restore may not get rid of it.

GOOD LUCK!
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Old 04-27-2010, 02:04 PM   #9
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I have you tried anything that anyone has suggested yet?
Have you looked into Malware bytes? I am not sure if it works for this problem but I have seen others mention it with other programs that appear to be similar to yours.
Malwarebytes
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Old 04-27-2010, 06:15 PM   #10
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The Malwarebytes, did it and thanks, Bill and Nick. I had tried the others (if I did it right)
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Old 04-27-2010, 07:10 PM   #11
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I run Malwarebytes on my computer about once a week, to make sure nothing is sneaking in and I run the full AVG.

Ken
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Old 04-27-2010, 10:28 PM   #12
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The link I provided works for removing that particular spyware program. You just needed to read the web site and scroll down for the free removal tool.

Glad you got it cleared up.
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Old 04-28-2010, 07:51 AM   #13
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I'm a retired (disabled) software guy with 35 years in the IT field. Use Malwarebytes and CCleaner weekly. They can be downloaded safely from PCWORLD.COM or FILEHIPPO.COM.

AVG is what I use instead of Norton or McAfee. Both of those programs will have a tendency to eat your processor and memory. Always make sure that you have ONLY 1 anti-virus on your system. More than 1 will cause issues of false alerts. Also in a little noted news article, McAfee caused major problems this week: No end in sight for anti-virus software problems

Just another reason why I don't use it.

Good luck and be careful of what you click on.

Paul
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Old 04-28-2010, 09:24 AM   #14
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Having retired from NASA as an IT Security Specialist (Affectionately called that #(*&$ Computer Security Guy) I have seen, troubleshot, researched and removed a few problems with computers. My forte was forensic analysis, but everything else used to be thrown our way. The viruses guru sat right behind me and we worked close together. Anyhow, that for background.

The malware personal security is easily removable if you follow several of the instructions that were given. And the advice to be careful of what click on is very sound. Even with my background I sometimes click a little to fast. However, Norton's Internet Security has protected me time and time again.

In the old days, the transmitting of viruses (that includes the present day malware and adware) was by swapping floppy disks, then CD's, then flash disks/SD Cards. It graduated to email, then web sites, with all the previous methods still being used. Never trust anything that you have not personally requested from a reliable source, and then only half trust it. Scan it with an anti-virus program. Most anti-virus programs will automatically scan and protect you with the heuristics built into the anti-virus program, but you must have it turned on.

There are so many variants of viruses that it boggles the mind. There are some that are written to be destructive, but the majority are written to be non-destructive, and only gain notoriety. The worst virus is the "script-kiddie" virus. That is a virus that has been modified by a non-knowledgeable person (a.k.a. script kiddie) Those can be very destructive because the person doesn't know what they are doing when they modify it.

Malware and adware are a different category than a "virus." They are developed to annoy you, or to "phish" for information. There is no one program that will remove all malware or adware. It just hasn't happened yet. They are close, but no cigar. An example is Spybot, a spyware removal tool, and Adaware for removing adware. They need to be run separately to remove the majority of spyware and adware. Notice I said majority. If you suspect that your computer is infected by these types of programs, it will behoove you to run different removal programs for both malware and adware.

A big help is to clear your cache and cookies off of your computer on a periodic bases. It will depend on just how much surfing you do. If you look at you cookie files you will see many, many cookies that begin with "ad. or ad(something). These are those annoying advertisements that pop up when we visit a web page. You may want to investigate adding a HOSTS file on your computer. You can also go into your options and make exceptions and allowances for specific web sites. You could, for example, block all of iRV2 by adding a block of "*.irv2.com" without the quotes and block it in the cookies option. You can also allow specific items.

In a perfect world we would not have to worry about all this "crap." But this is not a perfect world and we are each responsible for our own security, which means we are watchful for those we communicate with.

Oops! I rambled to much. Sorry.

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