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03-29-2011, 07:58 PM
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#1
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Member
Join Date: Nov 2010
Posts: 48
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I have a winegard traveler directv antenna on the top of our motorhome. It automatically searches and is 5 lnb. I have not used it for over 2 months and when I turned it on recently it found the satellites and locked in within 10 minutes. When I turned the receiver on it could not find the satellites. The message said searching for satellite. The meter showed no satellites and there were no transponders found. I checked with Directv and they said it is an antenna problem. The winegard power supply showed all satellites locked in. I took the receiver home and attached it to our home satellite and the receiver worked perfectly. Obviously the problem is in the winegard antenna system. I checked the two cables going from the antenna to the back of the dvr receiver and they are perfect. Are there any internal wires that could have come off or broken. Any help in this matter will be appreciated.
thanks
Bob
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03-29-2011, 08:05 PM
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#2
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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I have the Travler for DISH. If it sits for a while I have the same problem. I go to the setup menu and look for a signal on each satellite. As soon as it locks on to both satellites I cancel back out and everything works. I don't know if Direct works the same way or not.
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Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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03-30-2011, 07:13 AM
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#3
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Member
Commercial Member
Join Date: Oct 2009
Posts: 72
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Good morning bonabob,
I would recommend calling Winegard technical service at 800-788-4417 and letting one of our technicians walk you through a few troubleshooting procedures.
Thanks,
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04-02-2011, 08:14 PM
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#4
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Senior Member
Join Date: Dec 2010
Posts: 660
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Just had the Traveler installed 5 hours ago. The tech mentioned the same thing the OP is having trouble with. He said to let the antenna find the sats and then do a reset on the receiver.
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04-03-2011, 12:04 PM
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#5
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Senior Member
Workhorse Chassis Owner
Join Date: Jun 2003
Location: Full Timer - Sioux Falls, SD
Posts: 1,937
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What dish do you have at home? If it is a SWM type the receiver will have to be reset for a non SWM dish like the Traveler.
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Clay WA5NMR - Fulltiming- 2004 Winnebago Sightseer 35N Workhorse chassis. Honda Accord toad.
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04-03-2011, 10:45 PM
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#6
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Member
Join Date: Nov 2010
Posts: 48
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I have the same antenna at home, slimline 5lnb...i am away from the motorhome, but will be there next weekend. I will hook up the receiver and see what happens...maybe too long between useage or something is wrong with the connectors dish side....i will keep you poted...thanks for all of your help... Bob
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