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02-29-2008, 03:25 PM
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#1
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Senior Member
Join Date: May 2007
Location: Central New Jersey (FREEHOLD)
Posts: 178
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I have just got my second copy of the 2008 Trailer Life Directory Campground Navigator from them that will not load into my computer. The software company that makes it for TL claims the disc are defective and TL is telling me they are having tech. diffuculies. I have been waiting 3 months for this software after paying them. There is some type of problem with computers that have Vista for operating system.
I contacted them for the second time in the begining of the weeek and the rep.sent me another software package and I belive she did not even no there is a problem with the software as I recived a E-Mail after talking to her that said there will be a delay in the new software till they re work the program, in the meantime today I get the second defective software. Is anyone out in RV land having this problem!!!!!!!!!!!
__________________
Mike,Leslie and Heather with Obie and Maggie Canine Traveler
2001 34' Dutchstar, Ford ,Double Slide
2007 Honda CR-V Toad
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02-29-2008, 03:25 PM
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#2
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Senior Member
Join Date: May 2007
Location: Central New Jersey (FREEHOLD)
Posts: 178
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I have just got my second copy of the 2008 Trailer Life Directory Campground Navigator from them that will not load into my computer. The software company that makes it for TL claims the disc are defective and TL is telling me they are having tech. diffuculies. I have been waiting 3 months for this software after paying them. There is some type of problem with computers that have Vista for operating system.
I contacted them for the second time in the begining of the weeek and the rep.sent me another software package and I belive she did not even no there is a problem with the software as I recived a E-Mail after talking to her that said there will be a delay in the new software till they re work the program, in the meantime today I get the second defective software. Is anyone out in RV land having this problem!!!!!!!!!!!
__________________
Mike,Leslie and Heather with Obie and Maggie Canine Traveler
2001 34' Dutchstar, Ford ,Double Slide
2007 Honda CR-V Toad
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03-01-2008, 07:59 AM
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#3
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Senior Member
Mid Atlantic Campers Workhorse Chassis Owner
Join Date: Jul 2000
Posts: 1,603
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I have never held the TL software in high regard. The very first version was full of mistakes and the routing process always poor and lacked flexibility to route over roads we wanted to use due to various sights and interests.
The campground info was fair, but the data had numerous campgrounds mis-located by miles. In fact I remember a campground that was listed and shown to be in North Carolina when in fact it was in Illinois. Also many directions were wrong with Exit numbers, turns and road names incorrect.
Since then I have never purchased any version, but I do commend their hard copy campground listings...it is super accurate and informative!!
Save your money!
__________________
04 Winnebago Sightseer, 35N, W22 Chassis
Amateur Radio - WB2LOU
Education is the only legal cure for Ignorance. The Stupidity of many is incurable.
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03-02-2008, 04:05 PM
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#4
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Community Moderator
Fleetwood Owners Club Freightliner Owners Club Florida Cooters Club
Join Date: Jan 2000
Location: Silver Springs, FL. USA
Posts: 9,598
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My 2008 Trailer Life Navigator works fine, but I'm running XP rather than Vista.
__________________
Gary Brinck
2004 American Tradition; 2007 GMC Acadia
Homebase in the Ocala Nat'l Forest near Ocala, FL
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03-03-2008, 05:06 AM
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#5
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 6,933
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My 2008 version also works fine and I am running XP.
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Gary
2005 Newmar KSDP 3910,
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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03-03-2008, 06:28 AM
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#6
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Senior Member
Join Date: May 2007
Location: Central New Jersey (FREEHOLD)
Posts: 178
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I just got of the phone with Good Sam( Trailer Life ) and they refunded my money and are sending a pick up tag for one of the software packages they are letting me have one to pass on to a friend that may be working in XP.They have no idea how long it will be before they have the software working in Vista. The rep. I talked to was very nice and could not tell me why this software was released with out proofing it on Vista.I guess its a head scratch away from working. OH WELL!!!!!
__________________
Mike,Leslie and Heather with Obie and Maggie Canine Traveler
2001 34' Dutchstar, Ford ,Double Slide
2007 Honda CR-V Toad
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04-01-2008, 08:27 PM
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#7
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Member
Join Date: Nov 2006
Location: MN, USA
Posts: 37
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The 2008 version loaded okay on my XP system.
Heads up---
I had an issue with the "as supplied" version, it would only indicate there were steep road grades [but not where]. There's a new version you can download to show where the worst road grades are on your route. [version now is 8.0.00.220]
__________________
Jon, Marlene & Kitsi [the boss, a Lhasa]
'04 Meridian 36G
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04-02-2008, 04:52 PM
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#8
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Senior Member
Join Date: May 2007
Location: Central New Jersey (FREEHOLD)
Posts: 178
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I guess XP is in and Vista is out for TL Nav. software
__________________
Mike,Leslie and Heather with Obie and Maggie Canine Traveler
2001 34' Dutchstar, Ford ,Double Slide
2007 Honda CR-V Toad
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