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Old 05-30-2013, 04:56 PM   #1
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WiFi Ranger owners--new software update available

The purpose of this post is to inform existing WiFiRanger owners that a major software (firmware) update has just been released to the public. This new software is applicable to all existing products and it:

--Improves overall stability
--Reduces bootup times
--Decreases time required to make a connection
--Adds a variety of new features

A complete information sheet about the software release is located here: https://www.wifiranger.com/forum/vie...php?f=3&t=1480

Updating your device's firmware is largely automatic; click on the Check for Updates link at the top right of your WFR's Control Panel screen. After a minute or two the device will report back that an update is available and asks you to click the link again. From there everything else is automatic. If you have never done an update on a WFR device before, there is a link to a YouTube instructional video on the information page referenced above.

If you have a 2-device system (for example a Go + a Mobile, or a Go + a Sky) you should upgrade the Mobile or Sky first then update the Go. This will permit the Go to easily pair with the other device after its update has been completed.

If there are questions about the update process, feel free to post them here or send them to me via PM. You can also, of course, contact WFR Customer Service.
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Old 06-05-2013, 09:36 PM   #2
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Did the upgrade and it turned my WiFi Ranger into a brick. No Ethernet or WiFi. Reset does nothing.
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Old 06-05-2013, 10:32 PM   #3
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Quote:
Originally Posted by John Hilley View Post
Did the upgrade and it turned my WiFi Ranger into a brick. No Ethernet or WiFi. Reset does nothing.
Ouch! Sorry about that. I have already forwarded your name to the folks at WFR; I assume they can get your contact information from your purchase info. You might want to forward their customer service staff the serial number of your WFR to save them the time of looking it up.

I assume that when you say that resetting it doesn't do anything that you have followed this procedure:

Now rebooting any WiFiRanger 3 times every minute after powering up will reset all settings to factory defaults.

If you have tried a different approach to resetting it you might want to try this. Hopefully we can get this resolved quickly.
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Old 06-07-2013, 11:47 AM   #4
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Quote:
Originally Posted by John Hilley View Post
Did the upgrade and it turned my WiFi Ranger into a brick. No Ethernet or WiFi. Reset does nothing.
PM me and we can help get it resolved. If it did in fact brick, they will overnight replacements.
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