Xantrex Pro-Sine 2.0 Error Messages

[w6pea]

I have a Pro-Sine 2.0 Inverter/Charger.....for the 4th time since I have had this unit I have gotten a error message .....it reads "Bad A/C input."

I am unable to clear this error message. also I now have now in house power except for 12vdc.

I was in Las Vegas yesterday, I too my wife to a convention, we had excellent power hooked to shore power no problems. I was out in the parking lot in the RV with the dog....I started the Onan on-board Generator
a Micro quiet 4KY it ran for a little over 4 hours. I know I didn't run it out of gasoline because I put 20gals. in the tank on our way to the convention.

After a little more than 4hrs. the A/C seemed to go down in out put. I looked at the display panel on the Pro-Sine 2.0 remote panel it was showing less than 100v AC input I turned the A/C off.

When we went to the campground we were staying at The Road Runner RV Park. (nice place clean and inexpensive $16.00 a day, Pool/Showers...Wi-Fi, no cable) . I plugged back into Shore Power nada, nothing , So I drove home, 98degrees and no power I could survive in the heat but the dog too hot for him.

I have had this problem before I think maybe there is a problem with the Inverter/Charger, any one else have problems with the Xantrex Pro-Sine 2.0

This is the third time this has happened it happened right after we got it installed . The first time we had the microwave going and some 12v lights going at the time.
The second time we had the coffee pot going. We were using the generator both times. Had the generator check both times this happened before.

The Pro-Sine is a inverter/charger and it cuts out. I have not checked any of GFI Plugs in line withe the voltage indicator that's plunged in the outlet next to the entry door, also I have yet to check the main circuit on the Onan Generator. Yesterday the side of the generator was so hot I couldn't even touch the side panel. I know the next time I am running the generator in the hot weather like it was yesterday I am going to open the compartment door for the generator to get better circulation. Also has ant one installed a 12v fan close the the Inverter/Charger to help with the air circulation in the compartment where it's installed. any suggestions?