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Old 10-22-2017, 09:52 AM   #15
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6-7 months of travel this year, all West of the Mississippi.

We travel with multiple devices from ATT, Verizon, Millenicom (T-Mobile - Dormant until needed, then we pay for a month, or longer. Good company to work with.)

We still find locations where either Verizon will have coverage, and ATT won't; Or ATT will have coverage, and Verizon won't. I'd say the number of times one carrier worked, and the other did not - has dropped dramatically over the last 5 years. Verizon still is the best chance of obtaining coverage, but ATT has expanded so much lately, not near as often as what we experienced in the early RV'ing years. (Again, in the areas we travel.)

Suggest you call Verizon, tell them you are considering canceling your service, and ask to be forwarded to a Retention Specialist. Tell them you're concerned about the cost of your plan for what you are getting. And ask them if they can see anything that could be changed to either make it a better plan at the same cost, or lower the costs and keep the same attributes.

Never hurts to ask!

And if planning on changing to someone else, suggest you wait a few months, as ATT is about to change their plans again, and that usually cycles thru to other carriers also tweaking their plans - in 'The Dance For The Customer'!

Best of luck to you,
Smitty
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Old 11-26-2017, 02:00 PM   #16
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[QUOTE=Smitty77;

Never hurts to ask!

Smitty[/QUOTE]



Amen.

We have two iPhones with Verizon. We have found that it generally pays to visit our local Verizon shop a couple of times each year to check out the current “deals”. For years, the overall trend in the industry has been for more/better service at lower costs.

In most cases, we discover that we can get either more data or a lower rate or both simply by asking. They have no policy in place to notify a customer that this is the case and they are more than happy to take your money for less data if you don’t bother to ask.
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Old 11-26-2017, 06:21 PM   #17
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if you know the locations you are travelling use opensignal, it's an app on your phone that records and updates the signal capabilities of your phone so you get a real use case report of the signal in your area.

https://opensignal.com/networks
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