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06-17-2019, 03:03 PM
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#1
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Senior Member
Join Date: May 2016
Location: Delaware beaches
Posts: 1,164
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Anyone ordered from getrvparts.com? Your experience?
Anyone ordered from getrvparts.com? If so, what was your experience? Their website does not list any phone number or an address. Red flags to me.
__________________
2005 Beaver Monterey 36' 400 hp Cat C9 Sold 9/20
2004 Newmar DS 4009 DP Sold 8/18
Delaware beaches ----- DW & Kip the Wonder Dog
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06-18-2019, 01:25 PM
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#2
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Senior Member
Join Date: May 2016
Location: Delaware beaches
Posts: 1,164
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Well, one day past and no replies from 53 views. That gives me a loud and clear answer. Run, don't walk.
__________________
2005 Beaver Monterey 36' 400 hp Cat C9 Sold 9/20
2004 Newmar DS 4009 DP Sold 8/18
Delaware beaches ----- DW & Kip the Wonder Dog
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06-18-2019, 01:30 PM
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#3
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Senior Member
Join Date: Mar 2016
Location: Arizona
Posts: 1,134
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13788 Oaks Ave
Chino, CA 91710-7006
RV Parts | Get RV Parts
(909) 664-4734
I would still not buy from them. BBB Customer Reviews are pretty bad.
__________________
2016 Fleetwood Bounder 33C. Towing 2017 Jeep Wrangler Unlimited.
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01-23-2020, 06:04 AM
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#4
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Registered User
Join Date: Mar 2015
Location: LA, Lower Alabama
Posts: 2,430
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Let me comment. I consider it a good find. GF's 5th wheel has a Dometic fridge and the light hasn't worked since she got it. I like things to work so did trouble shooting and it's the switch itself. So I go online and Dometic wants $35 for this dinky little switch. Amazon the same. Further research finds the entire assembly, switch, housing, lens, bulb, plastic rivets at GetRVParts for $25. I gave it shot and on January 19, Sunday I ordered. Yesterday Wednesday January 22 it arrived in Alabama. In my book that's pretty good service. Only glitch is the USPS didn't have tracking information even though it showed as in their possession in CA.
USPS issue, not Get Rv Parts problem.
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07-08-2020, 06:42 PM
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#5
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Junior Member
Join Date: Jan 2018
Posts: 2
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Better if you bet on the horses
I ordered from them a year ago and all went well. This time, not so much. They do not list a phone number. They do not respond to emails. They do not ship parts. They DO take your money.
Maybe they changed hands, or the kids got involved, but I will not be ordering from them in the future. Live and learn. Can not even trust what they did the last time.
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07-08-2020, 08:48 PM
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#6
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Senior Member
Join Date: Jul 2019
Location: Upstate SC
Posts: 2,973
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Elsewhere on this forum I posted about ordering a 200-odd dollar part from them. The automated ordering system worked and took my payment. That was it. There seems to be no one actually there. I used Paypal. After about a month even Paypal said they couldn't get any kind of response from them and refunded my payment.
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07-16-2020, 10:53 AM
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#7
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Junior Member
Join Date: Jul 2020
Posts: 1
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STAY AWAY! Not sure how Paypal still allows these guys to charge people for items. Same experience though. No product, no communication. Just take the money and nothing. PayPal refunded me though.
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07-16-2020, 10:58 AM
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#8
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,782
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Quote:
Originally Posted by velcrobomb
STAY AWAY! Not sure how Paypal still allows these guys to charge people for items. Same experience though. No product, no communication. Just take the money and nothing. PayPal refunded me though.
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Hi ! Welcome to IRV2! We're sure glad you joined us! 
Thanks to all for the heads-up on this rip-off company! That's the reason I always use PayPal when available!
Good luck, happy trails, and God bless!  
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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07-17-2020, 02:26 PM
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#9
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Senior Member
Join Date: Sep 2017
Location: Fremont, NE
Posts: 111
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Paypal
Paypal is not reliable when it comes to getting you a refund. I ordered a 50 amp cord from a company called Litchace. After about 3 weeks I finally got a small package from them with 3 virus mask. They just lie every email say they are working on shipping it. Long story short they are a scam. I paid them with Paypal. I turned a claim into Paypal for a refund. They said it would take 30 days for refund which has come and gone with no refund. Now Paypal says another 2 weeks. As soon as that date comes they say another 2 weeks. You cannot get anyone on the phone at Paypal either. Needless to say I have lost faith in Paypal.
__________________
Keep the Sunny Side Up
2007 Diplomat 40SKQ
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07-17-2020, 02:29 PM
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#10
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Community Moderator
Monaco Owners Club
Join Date: Jul 2016
Location: Central, Arkansas
Posts: 11,290
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Quote:
Originally Posted by klcdenver
Paypal is not reliable when it comes to getting you a refund. I ordered a 50 amp cord from a company called Litchace. After about 3 weeks I finally got a small package from them with 3 virus mask. They just lie every email say they are working on shipping it. Long story short they are a scam. I paid them with Paypal. I turned a claim into Paypal for a refund. They said it would take 30 days for refund which has come and gone with no refund. Now Paypal says another 2 weeks. As soon as that date comes they say another 2 weeks. You cannot get anyone on the phone at Paypal either. Needless to say I have lost faith in Paypal.
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Agree. Do not rely on Paypal for protecting your purchase. Getting a refund is hit or miss. The only reason I buy through them is to keep my CC number from getting out on the sellers website.
__________________
2004 Beaver Monterey Laguna IV
Cummins ISC 350HP Allison 3000 6 speed
2020 Chevy Equinox Premier 2.0t 9 speed AWD
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07-17-2020, 06:06 PM
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#11
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Senior Member
Join Date: Aug 2016
Posts: 1,734
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Quote:
Originally Posted by klcdenver
Paypal is not reliable when it comes to getting you a refund. I ordered a 50 amp cord from a company called Litchace. After about 3 weeks I finally got a small package from them with 3 virus mask. They just lie every email say they are working on shipping it. Long story short they are a scam. I paid them with Paypal. I turned a claim into Paypal for a refund. They said it would take 30 days for refund which has come and gone with no refund. Now Paypal says another 2 weeks. As soon as that date comes they say another 2 weeks. You cannot get anyone on the phone at Paypal either. Needless to say I have lost faith in Paypal.
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I had the exact same experience over a camera tripod. First if all it was a google ad that gave the impression you are buying from a US based company. It wasn’t until I saw the receipt from paypal that it was going to a chinese name with a gmail address. 5 weeks pass, I complain to PayPal and I get told that the item is in transit. A week later I get 3 masks in the mail. I complain to PayPal again and am told the seller says the item is in transit and I can’t file a claim. I immediately called my CC issuer and had a back charge initiated.
Then I get an email from PayPal saying they can no longer help me with my claim because of the charge back. If I want their help I have to rescind the charge back. Too bad for them, I already got my money back.
__________________
2019 Forest River Sunseeker 2850
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07-24-2020, 10:59 AM
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#12
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Senior Member
Join Date: Jul 2020
Location: Winter: Fort Wilderness Campground
Posts: 660
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I placed an order with GetRvparts.com on June 24. I used PayPal and they took the money. The item never shipped and they never responded to my emails and the phone number on the website is bogus.
I did some digging and found out where they operate out of.
McBride’s RV
13788 Oaks Ave
Chino, CA 91710
Phone: 909-627-7566
When they answer the phone ask for the getrvparts.com department. Finally spoke with a person that said my parts had just come in and they would ship them. This was now July 18. Received the tracking number from USPS and it shows picked up in Chino, CA but for some reason it is still sitting there.
The BBB ratings are correct. This is a horrible company to do business with. I will give it another week and then cancel the order. Hopefully, PayPal will refund.
__________________
Paul, Cathy and Chocolate Lab, RIO
2018 Newmar Dutch Star 4362 (Spartan)
2012 Ford F-150
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08-20-2020, 05:58 PM
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#13
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Senior Member
National RV Owners Club Solo Rvers Club Freightliner Owners Club
Join Date: Mar 2011
Location: FT for 6 years, NW in the summer, S in winter.
Posts: 1,173
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Ordered a part......seems to be lost......3 separate inquiries.....no response from them Trying to fin a phone number. Any ideas? Rook
__________________
When you get a chance to dance, or sit this one out......I hope you DANCE!
98 National Tradewinds 7370, powered by a 3126B 300HP CAT Turbo, Freightliner XC chassis
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08-20-2020, 06:29 PM
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#14
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Senior Member
Monaco Owners Club Workhorse Chassis Owner
Join Date: Jun 2008
Location: Glendora Ca.
Posts: 1,589
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Pretty ironic I would see this thread as two days ago I purchased an oil filter "Baldwin" brand and an air filter for my workhorse 8.1 engine. Out the door price $116.64. This from McBrides in Chino. Something has gone wrong with that place. Had previous good experience with them. Won't be back.
Mike
__________________
2004 Monaco Monarch
Blueox, SMI, 1990 Wrangler YJ
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