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Old 05-18-2014, 02:49 PM   #1
ginaandharol's Avatar
Join Date: May 2011
Posts: 34
Atwood electric jacks

Help, I have a 2006 Newmar Ventana on a Freightliner Chassis with Atwood Electric jacks. We were in Oceano at a park, when we went to leave I hit the Ret All button on the control pad, all of the jacks came up, but the rear passenger jack light blinked green, and the jack makes a ratcheting sound, I went outside and looked at all of the jacks, they were all retracted. I tried to extend all, but nothing would work. I called Atwood and the tech gave me a sequence of steps to try;1. unplugging affected jack electric plug in
2. turn power on at keyboard
3. Press Ret and All buttons together to put into error
4. The buzzer will sound
Etc etc, it's from their manual
I preformed all of the steps, I can get the jacks to go down, including the affected jack, when I retract all, the same passenger rear jack light still blinks green. Nothing seems to work, the Atwood tech said that it might be the clutch, but if that was the case, it wouldn't raise or lower. After I ret all, and the blinking light is on, the control panel is inoperative for extend, when I hit ret, the ratcheting noise starts and I have to push off to get it to stop. It seems to be a computer problem or is there a retracted limit switch on the jacks, looking a the manual, there doesn't appear to be one.

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Old 05-20-2014, 05:42 AM   #2
Senior Member
94-Newmar's Avatar
Join Date: Nov 2009
Posts: 2,043
Atwood Levelegs have no limit switch and instead utilize a timing (in seconds) along with "clutching" detection (amps/volts) to determine the full up position. Try this...

To reset UP position timers...
1. Press “ON”. This will shut the warning alarm off.
2. Simultaneously hold down all four direction buttons and the “All”
button. This resets the timers so controls will detect the next clutch.
3. Press “RET” and “ALL” buttons. The system is now out of error
mode and ready for normal operations

94-Newmar Kountry Star 40-KSDP
Spartan/Cummins 8.3C-300HP/Allison 3060 WTEC-II/25yr RV Tech RVIA Certified/Onan-Cummins Certified
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Old 05-21-2014, 06:35 PM   #3
ginaandharol's Avatar
Join Date: May 2011
Posts: 34
Thanks 94 Newmar, I tried that but the blinking green light wouldn't go off. I tried the process from the Atwood manual and for some reason it worked this time, I ran the jacks up and down and it works now, go figure.
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