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The key phrase in your post is this: The rig is brand new and under warranty.
Most lights in an RV are 12 volt, don't matter if incandasent, LED or Florescent they all run on 12vdc. In most modern under warranty rig there is no way 1/2 of the lights can work off battery and all of them on generator.. now in the old days this was possible.. One exception though.
If the working lights are in the "Cockpit' area.. Those may run off the chassis battery
Step one is to make sure your battery disconnect switch is not in the "Disconnected/Off/Store" condition.
Then visit the dealer
N ow if the non-workiung lights are 120 volt.. Well, that explains it, Unless they run off an inverter (I have one 120 volt lamp in this rig. it is a lamp though, not part of the rig)
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Home is where I park it!
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