Jacque A, as others have said, it sounds normal.
Remember, as with your home washer, the wash cycle can be adjusted to the type of wash you are doing with some cycles taking less time than others. Wash cycles with a Splendide combo typically take a similar amount of time as your home washer. However, it's the
dry cycle that will take considerably longer as the voltage is quite a bit less than a home dryer. Especially if you're drying towels, it's going to take a
long time. What we do is to let them go through the dry cycle for awhile and then take them out when they're still damp and air dry them (assuming that you don't need them right away).
The Splendide website has a lot of information as well as your owner documents ...if you have them. If not, you can download them here:
CLICK
Here is a good FAQ from the Splendide website that may or may not help you:
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