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Old 10-13-2016, 10:18 AM   #1
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Norcold cooling unit replacement

Don't buy from RV Fridge House!!
I made the mistake of not reading the reviews for RV Fridge House. We bought a replacement cooling unit for out Norcold 1095 IMR in May of 2016. It came with no installation instructions and the 24/7 tech line is nonexistent. I did get it installed but it wasn't like the one I removed. Probably for a smaller fridge. In August the fridge temp wouldn't go below 50 degrees. Now comes the irritating part. I was asked to do some tests and if I had sent them the unit that unit I had removed. If I hadn't there would be no warranty. (another surprise). Once I had done the tests they told me that they would send a replacement unit. They did answer the phone a couple times and I was told the unit was about to ship on two different occasions. Its now been over 6 weeks and no unit. Through all of this they have never returned a call. Now I guess its time to get the BBB involved.
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Old 10-13-2016, 10:21 AM   #2
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Thanks for the heads-up! Call David Force at RV Cooling Unit Warehouse for excellent service at a fair price!
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Old 10-13-2016, 10:34 AM   #3
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We bought a replacement cooling unit for our Norcold 1200LRIM from the RV Cooling Unit Warehouse. Very satisfied with them and highly recommend them for replacement units.

Here's a link to their site if interested: 1200LR Norcold Brand-New Cooling Unit, built by the Amish. - RV Cooling Unit Warehouse

Safe travels...
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Old 10-16-2016, 12:53 PM   #4
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Quote:
Originally Posted by MSHappyCampers View Post
Thanks for the heads-up! Call David Force at RV Cooling Unit Warehouse for excellent service at a fair price!
X2
Norcold was cooked when we purchased our rig. Rvcooling was the best decision we ever made!
Dave is the best! After 2 years the fans in the back started to act up. After an email to rvcooling support Dave emaild me back asking where to ship fans!
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