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Old 11-18-2010, 03:39 PM   #99
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This entire thread is once again a shining example of the lack of quality that both manufactures of RV fridges have shown to the RVing public. It would not surprise me if Norcold suffers irreparable damage in customer confidence from this fiasco. I personally would never buy anything with their name on it in the future if needed.
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Old 11-18-2010, 06:37 PM   #100
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I have a question on this recall. First, I did have the first thermocoupling installed in my refer -- it fell within that recall and it now falls into this recall. My question is -- I only use my refer on electric and never on LP. Does this high temp situation come into play only with the LP being used or does it come into play with either LP use or electric use ???? I plan on getting it done but, my curiosity is up.
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Old 11-18-2010, 07:45 PM   #101
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Quote:
Originally Posted by David K View Post
I have a question on this recall. First, I did have the first thermocoupling installed in my refer -- it fell within that recall and it now falls into this recall. My question is -- I only use my refer on electric and never on LP. Does this high temp situation come into play only with the LP being used or does it come into play with either LP use or electric use ???? I plan on getting it done but, my curiosity is up.
David,

It doesn't matter whether you are heating with LPG or using the AC heaters to heat the cooling solution. Once the cooling unit reaches 900F the thermocouple sensor will notify the monitor and that device will shut down power to the control board and the frig is now dead in the cabinet.

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Old 11-19-2010, 06:29 AM   #102
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I have a question on this recall. First, I did have the first thermocoupling installed in my refer -- it fell within that recall and it now falls into this recall. My question is -- I only use my refer on electric and never on LP. Does this high temp situation come into play only with the LP being used or does it come into play with either LP use or electric use ???? I plan on getting it done but, my curiosity is up.
David K

The last recall was NOT a thermocouple it was a high temp switch. It is kind of like a fuse OFF or ON. The thermocouple sends a signal to a monitor that has logic built into it that knows what the temp of the actual boiler is so it is on the money temp wise. When the liquid leaks of on the boiler the temp can reach 900 in LP or AC mode. It is in your best interest to get the Oct 2010 recall done asap.
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Old 11-19-2010, 08:12 AM   #103
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Originally Posted by Monc440 View Post
David K

...NOT a thermocouple it was a high temp switch. It is kind of like a fuse OFF or ON. (next sentence) The thermocouple sends ...
There are so many statements like the above that some folks are just plain confused.

Bottom line, it makes no difference what you call the wire with a widget on one end and a black box on the other- its a band aid at best and if you rv burns to the ground and you haven't had the recall done then you probably wouldn't have any recourse.
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Old 11-19-2010, 08:56 AM   #104
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- The trip temp is 700
- Most fires are on elect. That's why the sensor is that far up on the tube; to get it near the element.
- One might consider it a band-aid. I did until it was explained that there is only one way the temp gets this high, and it's twice the operating temp. IMO it's a primary fire extinguisher.
- I'll bet it's a matter of time before Dometics big units come with this system too.
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Old 11-20-2010, 10:23 AM   #105
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I had the first recall done about 6 months ago. They installed a temp. limit switch. This recall is high temp. sensor install and must be done even though the first recall was completed. The letter I got from Norcold states this. Service center said it is a 1/2 hour job. Wireman
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Old 11-20-2010, 10:40 AM   #106
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Had my recall done today, and it only took about forty minutes. He had the recall info that said," that if unit gets shut off the only repair is to replace unit". If unit is still under warranty it is covered, if out they are not paying. That's my shortened verision. This is my second problem that has to do with poor design on my coach. It is amazing to me how poor customer service is. I think it still holds true you can spend thousands to reach potental customers, and waste thousands with having poor customer service word of mouth especially" bad" travels fast!!
Yep stopped by my RV mechanic shop yesterday and they ordered the new and improved recall materials. He said their phone has been ringing off of the hook and that the recall I had done in May is not the new one.

I asked....what's the cost of a new cooling unit? Oh...about $1500 installed. He also said that they think the cause is due to the extra cooling needed for the double door units. He sees 20-25 year old single doors and indicated that the double doors have larger heating elements, which affect the metal of the cooling unit.

Sure sounds like poor engineering to me too!
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Old 11-22-2010, 07:38 AM   #107
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Bottom line, it makes no difference what you call the wire with a widget on one end and a black box on the other-
Are you kidding me? The wire with the widget? Really?

The differance between a thermo switch (old recall) and a thermocouple that feeds into a controller that can tell you the exact temperature of a component (new recall) is as differant as night and day. It is like comparing rabbit ears to a satilite dish.
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Old 11-22-2010, 12:27 PM   #108
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I'm wondering how many refrigerator cooling units have failed within the two years of warranty of the three year warranty.
The recalls are now covering even newer year coach's and models.
Haven't seen any mention of problems from MFG's of their replacement cooling coils Amish coils look impressive.
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Old 11-22-2010, 04:18 PM   #109
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Are you kidding me? The wire with the widget? Really?

The differance between a thermo switch (old recall) and a thermocouple that feeds into a controller that can tell you the exact temperature of a component (new recall) is as differant as night and day. It is like comparing rabbit ears to a satilite dish.
You missed my point completely.
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Old 11-23-2010, 06:39 PM   #110
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This TSB PDF shows instructions to dealer or repair man on what to do when placing the recall device on your Norcold fridge. FIRST RECALL
Take note of NOTES.
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Old 11-23-2010, 07:02 PM   #111
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Quote:
Originally Posted by 007";740326]This [B][URL="http://comnet2.newmarcorp.com/instance1Env77NEWMAR/html/images/TSB364.pdf
PDF shows instructions[/URL][/B] to dealer or repair man on what to do when placing the recall device on your Norcold fridge.
Take note of NOTES.
Please Note.....this is one of the old recalls, not the newest one.

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Old 11-24-2010, 04:21 AM   #112
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So there is no confusion

Thats what I said but the old one required the fridge to be pulled to replace the complete insulation wrap around CANISTER for that recall.---PDF TSB
If you have the old insulation wrap around it will crumble and fall apart exposing the innards of your pipe stack.
Take a look at the before and after installation of insulation wrap around.
My old 7 year fridge required me to tin tape the insulation to keep it together, people with older refrigerators should have the more solid insulation wrap around CANISTER installed.
If people have the recent recall done" 2nd one" and installer just cuts old crumbled insulation to install recall item they are being short changed.
Take a look at this thread also.

Not looking for argument just want everyone to be aware of situation.
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