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12-01-2010, 04:04 AM
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#113
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Junior Member
Join Date: Sep 2010
Posts: 5
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We put $1,900.00 dollars into our 1.5 year old Norcold refrigerator after Norcold refused to honor the 3 year warranty. The worst part about it, is that it still doesn't work well and never has.
Cori
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12-01-2010, 04:42 AM
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#114
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Community Administrator
Join Date: Aug 2009
Posts: 53,560
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Quote:
Originally Posted by cbfromsd
We put $1,900.00 dollars into our 1.5 year old Norcold refrigerator after Norcold refused to honor the 3 year warranty. The worst part about it, is that it still doesn't work well and never has.
Cori
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What was Norcold's reason to not honor your warr.  
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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12-01-2010, 05:54 AM
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#115
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Senior Member
Newmar Owners Club
Join Date: Jan 2010
Posts: 4,589
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Once the recalls are completed and the refrigerator experiences a high temperature condition rendering the refer inoperable, what is the recourse? Will Norcold then replace the cooling unit on their dime, or will the owner now be responsible for the cost of a new cooling unit?
__________________
2007 Newmar DSDP 4023
Discovery is seeing what everyone else has seen and thinking what no one else has thought.
If you want to see what man made go East; if you want to see what God made go West.
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12-01-2010, 06:01 AM
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#116
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Community Administrator
Join Date: Aug 2009
Posts: 53,560
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Quote:
Originally Posted by RJay
Once the recalls are completed and the refrigerator experiences a high temperature condition rendering the refer inoperable, what is the recourse? Will Norcold then replace the cooling unit on their dime, or will the owner now be responsible for the cost of a new cooling unit?
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I would think that depends on whether you're still under warr. The first 2 years is parts and labor and the third year if you did what was necessary to qualify is parts only.
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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12-01-2010, 06:17 AM
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#117
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Senior Member
Newmar Owners Club
Join Date: Jan 2010
Posts: 4,589
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Hi Cliff,
Thanks, It seems to me that if this recall is due to a manufacturer/product defect Norcold should be responsible for the repair reguardless of the warranty situation. Is that what you were told by Norcold?
__________________
2007 Newmar DSDP 4023
Discovery is seeing what everyone else has seen and thinking what no one else has thought.
If you want to see what man made go East; if you want to see what God made go West.
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12-01-2010, 06:36 AM
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#118
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Community Administrator
Join Date: Aug 2009
Posts: 53,560
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Quote:
Originally Posted by RJay
Hi Cliff,
Thanks, It seems to me that if this recall is due to a manufacturer/product defect Norcold should be responsible for the repair reguardless of the warranty situation. Is that what you were told by Norcold?
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Hi Rjay. It's what I've heard from others who have had to replace cooling units themselves since they were out of warr.
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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12-01-2010, 08:42 AM
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#119
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Senior Member
Fleetwood Owners Club
Join Date: Nov 2009
Location: Lutz, FL
Posts: 772
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If I have to replace my refrig. at my expense, because of a mfg. defect. It surely will not be a Norcold! That's all I have to say about that!
__________________
Roland & Jerri, with Maggie & Mollie, our Pups; '05 Fleetwood Providence, 39' DP; '08 Saturn. "The difference between genius and stupidity is genius has it's limits" (Einstein)
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12-01-2010, 11:14 AM
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#120
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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I have post this in other threads now have 2nd recall instructions.
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12-01-2010, 11:44 AM
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#121
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Senior Member
Newmar Owners Club
Join Date: Jan 2010
Posts: 4,589
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Thanks Cliff!
__________________
2007 Newmar DSDP 4023
Discovery is seeing what everyone else has seen and thinking what no one else has thought.
If you want to see what man made go East; if you want to see what God made go West.
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12-01-2010, 01:52 PM
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#122
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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Recall information from other MFG
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12-08-2010, 07:14 AM
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#123
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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Is everyone getting their recalls done?
You do not need a bad situation. 
Read LINK's in previous posts. #120 & #122
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12-08-2010, 09:33 AM
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#124
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 6,401
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Quote:
Originally Posted by "007"
Is everyone getting their recalls done?
You do not need a bad situation.
Read LINK's in previous posts. #120 & #122 |
Mine is scheduled for Tuesday December 14. 
__________________
Wayne & Roberta
08 Winnebago Destination 39W Gas UFO Workhorse Chassis......It's really weird being the same age as old people. I thought getting old would take much longer.
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12-08-2010, 01:19 PM
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#125
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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Wayne its not required of them but see or ask if they inspect the electric element holder location for possible weak point, cracks, on burner tube. If there's yellow there is a problem.
When they cut insulation canister for switch they will see the pipe and element holder.
You have a newer coach should be clean its the older coach's that will run into trouble.
Has been posted that before you see yellow you would smell the ammonia according to Norcold tech also fires have happened when on electric service not just LP gas operation.
I have a 03 and there was no problem when they replaced with a whole new insulation canister on first recall.
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12-08-2010, 01:28 PM
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#126
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Senior Member
Monaco Owners Club
Join Date: Apr 2006
Location: Morro Bay, CA
Posts: 818
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Norcold is taking about three weeks after your shop calls, before shipping the recall parts, so plan accordingly.
__________________
Luke and Kathy & Bootsie kitty, Morro Bay,CA
2007 Diplomat 40' SFT
2013 Honda CR-V "More is the enemy of enough."
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