If the fridge operates on power but not propane; with good flame; , the problem may in the chimney .
My Dometic uses a swirl baffle , suspended from the top , do distribute the flame's heat to the inside edges of the chimney, instead of straight up the center, to heat the ammonia solution.
You need to check your fridge manual to see if Norcold uses the same system; this part is subject to high heat and it's pieces fall out around the burner , if you've seen lots of rust under the burner this could be your problem.
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99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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