Progressive 50 Amp SP not working

[troyrice76]

I have the portable Progressive 50 amp surge protector. The first time I used it three weeks ago it worked fine. We were just in MI and when I plugged it in I waited for it to read the circuit to give me the all clear. I then plugged in the coach and nothing. I unpluged the SP and just plugged in the coach to the shore power and I had full power. I chalked it up to where we were staying. On the way home we stayed at an RV park in WV and the same thing happened. It is brand new so if it is defective I can send it back. Just curious as to what you all thoughts would be.

Thanks,

Troy

[96 Wideglide]

Did you wait the minute and a half, (or whatever it is ) before it switches the power on to the coach ?

[jfran304]

I always plug the surge protector into the coach and then hook it up to the camp power. Never tried hooking up the SP to the camp and then hooking it up to the coach?

Jon

[96 Wideglide]

Quote:

Originally Posted by jfran304 I always plug the surge protector into the coach and then hook it up to the camp power. Never tried hooking up the SP to the camp and then hooking it up to the coach? Jon

I do the same, and am thinking mabe the time delay to allow power to the coach starts from the time the coach plug is installed .

[Elkhartjim]

Is there any ready-out on the display when you plug it in? It should go through a cycle. You may want to call Progressive as their customer service is top notch.

BTW, its an excellent product.

[JohnRR]

As already mentioned it may be time to call Progressive for some pleasant customer service and help.

[wa8yxm]

Where in Michigan are you? Progressive Dynamics is in central lower lower Michigan, Roughly the intersection of I-94 and I-69 Full address per their web page is:

507 Industrial Road Marshall, MI 49068 Tel: 269-781-4241 Fax: 269-781-7802

[troyrice76]

I am pretty sure I did not wait long enough. Still working on my patience. I assume that is what the problem is.

[tvman44]

Do what I do, plug in and go do something else. "A watched pot never boils"
If that does not work, call Progressive, they have a top notch product and back it up fully. The best on the market.

[SUMDALUS]

troyrice76,

I assume you have the EMS-PT50C model and not the SSP-50.

The portable EMS unit has a built-in 136 second (2 minutes, 16 seconds) time delay. This delay period starts when the unit is plugged into the pedestal and the pedestal's circuit breaker is turned "ON" (As soon as it receives power, it starts working.)

During the time delay period, you will also see a small blinking 'dot' in the lower right hand corner of the display window. This dot blinks once a second. When the time delay is done, it stops (disappears) and you will hear a "clunk" sound - the internal switch closing.

The unit will start displaying its read-out almost instantly. On the PT-50, there are 8 scrolling lines (each line is displayed for 2 seconds - that's so we can read it - actual monitoring occurs in terms of nanoseconds):

L-1 (Line One - usually the incoming Black Wire)
Voltage (Usually 3 digits - you'd like to see at least 112 volts - it opens the switch at 104)
Amp Draw (During the time delay period you will see "0 A" - zero amps)
L-2 (Line Two - usually the incoming Red Wire)
Voltage (same as above)
Amp Draw (same as above)
Frequency (AKA Cycles. You will usually see "60 H" in the US - Hertz means cycles)
Error Code (You should see "E 0' - zero errors." If you do, the internal switch will close and allow power into the RV. If you see something else, you have an error and the switch will not close. Make note of the error code - it is important to know when you call Progressive Industries tech support (they WILL ask).

One thing in the EMS manual that is missed by most owners has to do with the unit's representation for an Open Neutral condition. You've done everything right, but the display does not light up. A blank display means that you have one of two problems - 1. No power at the post, or 2. An Open Neutral condition has been discovered. Trust the box and assume the worst - open neutral. Move to another site - preferably on another electrical "leg" in the park. (Note: There is no Error Code for Open Neutral. To display error codes, the unit needs power. An open neutral is bad enough that the unit shuts itself down to protect itself - hence no display.)

More information about Progressive Industries' Electrical Management System with Smart Surge (EMS) can be found HERE.

Hope this helps.

[96 Wideglide]

Quote:

Originally Posted by troyrice76 I am pretty sure I did not wait long enough. Still working on my patience. I assume that is what the problem is.

Well, look on the bright side. At least you know you started out with a good power supply !!