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Old 01-02-2013, 10:40 AM   #1
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Progressive Surge Protector Issue

I purchased a Progressive hardwired 50A Surge Protector about 5 1/2 years ago. Recently when I plugged into shore power, the LCD display went nuts just flashing all the lights with no specific indication of an error code.

I called Progressive and they said that it appeared that the controller board was not working. They said they would mail me new boards at "No Cost". I received the boards in a few days, swapped them out and the surge protector is working as it should.

What a great company that stands behind their products like Progressive Ind does. I wish all of them were like this.

Great start to a new year. Happy New Years everyone.

btw, if you do not have a surge protector, then get one. They protect all the valuable electronics in your rig.
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Old 01-02-2013, 10:44 AM   #2
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I LOVE MY PI HW 50A surge protector with remote readout! In the next week I am trading my Winnebago in for a DSDP that has the Surge Guard model. That is also a great unit but no remote display.

PI also was responsive to an initial installation issue I had with my unit. GREAT SERVICE!
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Old 01-02-2013, 10:45 AM   #3
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Thanks for the report. It's good to know that they are continuing their lifetime warranty. I purchased one last year and couldn't be happier.

Cliff
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Old 01-02-2013, 07:59 PM   #4
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great company. i bought the 30 amp hard-wired one with the remote readout. i noticed a couple of issues with it before i installed it. i called them up and they sent me out a new one before i had even returned the old one! they will always get my business.
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Old 01-02-2013, 08:10 PM   #5
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THe park power went a little nuts during a storm. My PI surge protector protected the coach, unfortunately it burnt a board in the process. PI replaced the board and returned it to me in 2 days. No cost. Great vendor
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Old 01-03-2013, 04:41 PM   #6
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My 50 amp Progressive Surge Protector saved me twice on our Alaskan trip. Both times were open grounds. One in a KOA in Ohio which they repaired immediately and the other a small camp ground in Sitka, Ak. which I used the adjacent hook up. Both times the test sequence the surge protector ran through did not allow the circuit to be completed. Would not travel without one.
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Old 01-19-2013, 05:52 PM   #7
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We installed one also, after low voltage at an Rv park burned up the puny wires in our new Splendide W/D !! The W/D got trucked back to Clackamas Oregon via I-90, quick for repair, but we learned a good lesson. You never know what kind of wiring those older Rv parks have ! We have observed the P.I. EMS pop off, then resume; happy to know it works. Even better to know its a stand-up company.
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Old 01-19-2013, 06:05 PM   #8
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Quote:
Originally Posted by Sky_Boss View Post
I LOVE MY PI HW 50A surge protector with remote readout! In the next week I am trading my Winnebago in for a DSDP that has the Surge Guard model. That is also a great unit but no remote display.

PI also was responsive to an initial installation issue I had with my unit. GREAT SERVICE!
Had the Surge Guard on our '11 Ventana and it was fine. You will like itI am sure. I think the Progressive has a bit more engineering and features than the Surge Guard, so we went with it on our '13 Dutch Star -- that being said, we never had a hiccup with the Surge Guard.

Btw, sincerest congratulations on moving up from your Winnie to your Dutch Star. Very exciting, I am sure! I think you and your wife are headed for being very happy.

Deek
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