Splendide 2000S has l-o-o-n-g cycle

[gator67]

We have a Splendide 2000S washer/drier combo. It has been working fine until recently. The cycle that used to take 40-50 minutes now takes about 1 1/2 hours. It does it's job, but now thinks it's being paid by the hour. We thought it might be the water pressure, but we tried it with the water pump on and we know that the pressure with that is strong. We cleaned out the pump area at the bottom of the washer/drier, and there was gunk there, but cleaning it out didn't seem to make a difference. Has anyone else experienced this or can anyone offer a possible solution?

[Ray,IN]

Is the time differential with using the same washer and dryer settings? One thing to check is the electric solenoid operated water inlet valves. Could they be partially opening, thus lengthening the fill time? There is a troubleshooting website, with personal service from a technician, but I don't know the address. Hopefully searching irv2 archives will discover past Splendide threads containing the address.

[RV Wizard]

Check to be sure the drain tube is properly run so as to not create a siphon effect (draining and filling at the same time). If it is puhed too far down the stand pipe it will casuse this problem. Or if someone sealed the drain tube to the stand pipe. Also check to be sure the vent does not need to be cleaned out.

[paz]

Also make sure you haven't accidentally pressed the button for "Extra Rinse," "Easy Iron" (rinse and hold), or "Low Spin" (lower speed spinning could leave clothes wetter). Also check that you haven't selected a cycle with a delay start or a longer wash time like the "Super" setting for cottons.

[offshore]

We have the same unit almost two years old. The handle which opens and closes the door broke. Have a new one on order, the handle is $40.00 with $12.00 shiping.

[Ol'Joe]

Hi Gator67,

I suspect you have the same two fold problem I had. First, your dyer vent hose is likely packed full of lint. Second because of the air flow restriction the heat build up has tripped the high heat limit switches on the dryer casing. This causes to the dryer to run forever but not dry. I called Splendide about getting it fixed and the tech said I could probably do it myself. He was right. It does require taking the top of the machine off.

If you can get the to the top and back of the machine, first unplug the machine, next clean out the vent hose. thouroghly. Don't forget to reach into back of the machine and clean it out too. It's just two screws on the back of the machine to remove the top. There's a small ground wire on the top. disconnect it and the top can be removed completely. Look on top of the dryer housing. You'll see 2 black and silver discs with two wires connected to each. These are the high limit switches. In the middle of each disc you'll see a tiny (very tiny) spot of yellow paint. Straighten out a paper clip and push it through the yellow spot. Push down slowly and you feel a small detent or click type feeling. That should reset the switches. Put everything back together and try it. It worked for me and really only took about an hour to complete. My machine was relitively easy to get to. Good Luck and good roads to ya.

[Bill Adams]

A more detailed question is required to get an accurate answer, but I suspect that Ol' Joe is on target. If the wash, rinse, spin cycle take takes a normal amount of time but the dry cycle appears endless then I would suspect that your dryer venting setup is clogged. You should have a removable lint filter in the dryer exhaust line. If this is clear then you are going to need to check the vent hose itself and ensure that it's all clear from the back of the dryer to the outside vent.
We have never had to push any kind of a reset button but when we get lint stuck to the inside of the vent hose drying becomes nearly impossible.

[RV Wizard]

Quote:

Originally Posted by Ol'Joe Hi Gator67, I suspect you have the same two fold problem I had. First, your dyer vent hose is likely packed full of lint. Second because of the air flow restriction the heat build up has tripped the high heat limit switches on the dryer casing. This causes to the dryer to run forever but not dry. I called Splendide about getting it fixed and the tech said I could probably do it myself. He was right. It does require taking the top of the machine off. If you can get the to the top and back of the machine, first unplug the machine, next clean out the vent hose. thoroughly. Don't forget to reach into back of the machine and clean it out too. It's just two screws on the back of the machine to remove the top. There's a small ground wire on the top. disconnect it and the top can be removed completely. Look on top of the dryer housing. You'll see 2 black and silver discs with two wires connected to each. These are the high limit switches. In the middle of each disc you'll see a tiny (very tiny) spot of yellow paint. Straighten out a paper clip and push it through the yellow spot. Push down slowly and you feel a small detent or click type feeling. That should reset the switches. Put everything back together and try it. It worked for me and really only took about an hour to complete. My machine was relitively easy to get to. Good Luck and good roads to ya.

If it is the dryer cycle and not the washer, as Jerry posted to, then the vent system is crucial. Everyone should be checking the venting monthly if they are living in the coach and annually otherwise. The vent design is small and many times is restricted even more due to the tight installation required by most coach builder's floor plan.
Another bad habit people have that trips out high limit T'stats is stopping & opening the door in mid cycle of the drying mode. When the air flow stops moving across the heating element the temperature around it escalates to the point it can trip the high limit. You would not believe the thousands of service calls I have been out on from this practice and clogged vents.

[wagonmaster2]

Quote:

Originally Posted by gator67 We have a Splendide 2000S washer/drier combo. It has been working fine until recently. The cycle that used to take 40-50 minutes now takes about 1 1/2 hours. It does it's job, but now thinks it's being paid by the hour. We thought it might be the water pressure, but we tried it with the water pump on and we know that the pressure with that is strong. We cleaned out the pump area at the bottom of the washer/drier, and there was gunk there, but cleaning it out didn't seem to make a difference. Has anyone else experienced this or can anyone offer a possible solution?

Main question, which cycle are you talking about? One of the wash cycles or dry cycles? Wash cycles can be altered by water flow pressure and dry cycles can be affected by lint in the hose or even the campground voltage and whether on 30 or 50 Amp.

Wagonmaster2

[Olive]

If it is the dry cycle here is another tip a Splendid rep gave me at a rally when I asked why my dry times have increased significantly. I was told to run a wash cycle with no clothes, hot water and pour a pint of white vinegar into the detergent dispenser. He said liquid detergents and fabric soteners can clog things up which will affect drying. This will be something I will now plan to do routinely to help keep the unit clean and hopefully operating better.

[Blue74]

Quote:

Originally Posted by Olive If it is the dry cycle here is another tip a Splendid rep gave me at a rally when I asked why my dry times have increased significantly. I was told to run a wash cycle with no clothes, hot water and pour a pint of white vinegar into the detergent dispenser. He said liquid detergents and fabric soteners can clog things up which will affect drying. This will be something I will now plan to do routinely to help keep the unit clean and hopefully operating better.

Guess what I will be doing when I get back home!

Paul

[InflatableBoats4Less]

Quote:

Originally Posted by Olive If it is the dry cycle here is another tip a Splendid rep gave me at a rally when I asked why my dry times have increased significantly. I was told to run a wash cycle with no clothes, hot water and pour a pint of white vinegar into the detergent dispenser. He said liquid detergents and fabric softeners can clog things up which will affect drying. This will be something I will now plan to do routinely to help keep the unit clean and hopefully operating better.

I hear the Splendide starting now. Hopefully this "Clean-Out" will resolve a serious "Dry-Time" issue we're having. If the clean-out fails we may have to deal with a lint build-up. There is no clearance on top or sides of the Splendide unit and it doesn't look like the overflow drain pan will allow for sliding the unit out of the MCC cabinetry. Now what!

[RV Roamer [Gary]]

Usually there is some sort of retainer molding in the cabinet to hold the Spendide in place. Details vary with the cabinetry in your coach. Remove it and the machine should slide out of its niche.

We had long cycles and it turned out to be the dryer was not getting hot. There are two other possible causes besides the vent hose that was previously mentioned here:
1. One or both of the fusible links on the heater coils has burned out. If one goes, you get some heat but it is very slow drying. If both go, you get no heat at all
2. Circuit board failure reduces voltage to heater coils so you only get very low heat.

Splendide Tech Support is outstanding. Get in touch with them and they will walk you through diagnosis and repair.

Splendide Laundry Centers Customer Support Center

[InflatableBoats4Less]

Quote:

Originally Posted by RV Roamer [Gary] Splendide Tech Support is outstanding. Get in touch with them and they will walk you through diagnosis and repair. Splendide Laundry Centers Customer Support Center

Indeed they are outstanding. My call to Splendide Tech Support was quickly answered and the tech patiently walked me through an extensive trouble shooting process. We learned that the dryer cycle was putting out plenty of heat but there was no air flow out of the outside vent confirming a "lint dam" in the exhaust vent. After trying to suck out the obstruction from the outside and blowing it out from the inside to no avail I'm back to square one which means I'll be prying the unit out of it's tight little home and cleaning out the lint buildup. Why in the world would they design a unit to ft into tight RV spaces without a front mounted lint clean out?