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Old 06-14-2013, 08:22 PM   #1
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As stated in the subject, the toilet won't hold water. As it is all electric, I don't know what controls the ball valve. Anyone have suggestions?

The toilet flushes but drains right away.

This is the silent plus model
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Old 06-14-2013, 10:17 PM   #2
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Found the problem. The drain hose was too low, slipped from where it should be, putting the hose lower than the bowl. Just needed a zip tie
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Old 06-14-2013, 10:24 PM   #3
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Quote:
Originally Posted by redbaron73
Found the problem. The drain hose was too low, slipped from where it should be, putting the hose lower than the bowl. Just needed a zip tie
I would say post a pic - but have looked at mine and know hard that could be. I will look and see if I can relate your post to the "hoses" on mine.

Thanks for posting. I'm glad to have a 1/2 bath with traditional seat as a backup. We love the Tecma but it does have it's own set of potential issues.
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Old 06-14-2013, 10:28 PM   #4
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I found it by reading the manual, which has a great picture and the warning. Turns out there is no ball valve.

http://www.thetford.com/LinkClick.as...d=571&mid=1476
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Old 06-15-2013, 05:33 AM   #5
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redbaron73 ... thanks for posting the solution to the problem. I will check mine now and file this away for "the future".

I think I agree with flaggship1 on his statement ... "I'm glad to have a 1/2 bath with traditional seat as a backup. We love the Tecma but it does have it's own set of potential issues."

We almost got the manual toilet in the 1/2 bath but opted for Tecma's in both ... so far they have both worked flawlessly. Let's hope that continues.

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Old 06-15-2013, 07:34 AM   #6
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Quote:
Originally Posted by skmwalden View Post
redbaron73 ... thanks for posting the solution to the problem. I will check mine now and file this away for "the future".

I think I agree with flaggship1 on his statement ... "I'm glad to have a 1/2 bath with traditional seat as a backup. We love the Tecma but it does have it's own set of potential issues."

We almost got the manual toilet in the 1/2 bath but opted for Tecma's in both ... so far they have both worked flawlessly. Let's hope that continues.

Steve
I don't think I had an option, tecma was installed in both. Seems like a simple fix, and guessing that bouncing down the road it just loosened and slipped down.
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Old 06-15-2013, 07:51 AM   #7
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Quote:
Originally Posted by redbaron73

I don't think I had an option, tecma was installed in both. Seems like a simple fix, and guessing that bouncing down the road it just loosened and slipped down.
And it gets a lot of up and down "bouncing" in use. When I first looked behind the thing I thought - wow - I need to keep this thing tight to the floor and watch all these lines. Sure enough - I had a leak at one of the little plastic fittings - fill line. Shop took it apart and no problem since. It would have been easy enough to do myself - but it was either stand on head for 1/2 hour or pay guy for 1/2 hour. Since he was doing other things I could or would not - I let him do it.

Like everything else on these things - follow the ABC rule. Always Be Checking.
Steve
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Old 11-29-2016, 10:22 AM   #8
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How easy is it to get to the hose ? Is is as simple as removing the 4 hold down screws and moving the toilet out a bit ?
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