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Old 04-17-2014, 08:57 PM   #1
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Winnebago Industries Announces Circle of Excellence Winners

Winnebago Honors Dealers with
the Prestigious Circle of Excellence Award

FOREST CITY, IOWA, April 17, 2014 – Winnebago is pleased to announce its Circle of Excellence dealerships for 2013.

In a tradition that began in 1986, Winnebago has recognized select dealers for excellence in customer satisfaction. This year, 102 dealers were honored with the Circle of Excellence award at the Company’s Dealer Days event in Las Vegas, Nev., April 14 – 16, 2014. Dealers were recognized for excellence in customer satisfaction as it relates to the customers’ sales and service experience.

“I am very proud of the quality of our dealer network,” said Winnebago Vice President of Sales and Product Management Scott Degnan. “We were very pleased to recognize 102 outstanding dealers that earned this year’s Circle of Excellence award at a program held last night. These dealers are simply the best in the industry and have a proven commitment to provide excellent customer service to our retail customers. They have a knowledgeable sales staff, qualified service technicians and quality warranty and after-market service support for customers. These dealers are the reason our Winnebago name is recognized as the leader in the motorhome industry.”

Circle of Excellence scoring is determined by rating dealers in four categories:

  • A Purchase and Delivery Satisfaction Study which is direct customer feedback after the purchase of a motorhome
  • A Customer Satisfaction Study which surveys customers six months after their purchase
  • A Sales and Marketing Assessment that evaluates a dealership’s sales, market share, stocking levels and participation in product training and the WIT Club
  • A Service/Parts Assessment that evaluates a dealership’s warranty/parts inventory, service training and certified technicians, and traveling customer care.

Since its inception 29 years ago, three dealerships have achieved Circle of Excellence status each year the award has been presented. They are:

  • Lazydays, Seffner, Florida
  • McClain’s RV Superstore, Oklahoma City, Oklahoma
  • Pleasureland, St. Cloud, Minnesota

Following is the complete list of the 2014 Circle of Excellence award winners, including 14 first-time award winners (indicated with an “*”).

Great Alaskan Holidays, Anchorage

Camping World RV Sales, Calera*
Camping World RV Sales of Dothan*

Camping World RV Sales, Lowell*
Affinity RV Service, Sales & Rentals, Prescott
La Mesa RV Center, Tucson

Camping World RV Sales, Roseville
Giant RV, Montclair
La Mesa RV, San Diego
Mike Thompson Recreational Vehicles, Colton*
Mike Thompson Recreational Vehicles, Santa Fe Springs
Pan Pacific RV Centers, French Camp

Camping World RV SuperCenter, Fountain
Transwest Truck Trailer RV, Frederick

Parkview RV Supercenter, Smyrna

Camping World RV Sales, Dover*
Camping World of Fort Myers, Ft. Myers
Camping World RV Sales, Holiday*
Camping World RV Sales, Jacksonville*
Camping World RV Sales, Midway
Camping World RV Sales, St. Augustine
Camping World RV Sales, Summerfield
La Mesa RV Center, Sanford
Lazydays, Seffner

Camping World RV Sales of Woodstock, Woodstock*

Barrington Motor Sales, Bartlett
Winnebago Motor Homes, Rockford

Camp-Land, Burns Harbor

Harrison RV, Jefferson
Leach Camper Sales, Council Bluffs
Lichtsinn Motors, Forest City
US Adventure RV, Davenport

Beckley's Camping Center, Thurmont

Diamond R.V. Centre, Hatfield
Flagg RV, Uxbridge

General RV Center, Mt. Clemens
General RV Center, Wayland
General RV Center, Wixom

Pleasureland RV Center - North Metro, Ramsey
Pleasureland, St. Cloud
Universal Power/Marine/RV, Rochester

Reliable RV, Springfield
Wheelen R-V Center, Joplin

Reliable RV Center, Biloxi

Leach Camper Sales of Lincoln, Lincoln

Colonial Itasca, Lakewood

Chisolm Trail RV, Albuquerque
Rocky Mountain RV World, Albuquerque

Camping World RV Sales of Syracuse, Syracuse

Bill Plemmons RV World, Raleigh
Bill Plemmons RV World, Rural Hall
Camping World of Raleigh, Garner*
Tom Johnson Camping Center, Concord
Tom Johnson Camping Center, Marion

Dave Arbogast RV and Boat Depot, Troy
General RV Center, North Canton
Lewis RV, Dayton

RCD Sales, Sunbury
Shafer's Truck and RV Sales, Delta

Dean's RV Superstore, Tulsa
McClain's RV Superstore, Oklahoma City

Guaranty RV Centers, Junction City
Roberson RV Center, Salem
The RV Corral, Eugene

All Seasons RV, Easton
Grumbine's RV, Harrisburg
Ray Wakley's Car Care & RV Center, North East
Tom Schaeffer's RV Super Store, Shoemakersville

Arlington RV Supercenter, East Greenwich

Dakota RV, Rapid City*

Buddy Gregg Motor Homes, Knoxville
Chilhowee RV Center, Louisville
Cullum & Maxey Camping Center, Nashville
Shipp's RV Centers, LLC, Chattanooga

Billy Sims Trailer Town – Lubbock, Lubbock
Camping World RV Sales, Anthony
Camping World RV Supercenter, New Braunfels*
Crestview RV Georgetown, Georgetown
Jack Sisemore Traveland, Amarillo
McClain's RV Rockwall, Rockwall
McClain's RV Superstore, Fort Worth
McClain's RV Superstore N. Dallas, Corinth
Ron Hoover Companies of Donna, Donna*
Ron Hoover Companies of Houston, Houston*
Ronnie Bock's Kerrville RV, Kerrville

Motor Sportsland, Salt Lake City

Camping World RV Sales, Roanoke*
McGeorge's Rolling Hills RV, Ashland
Reines RV Center, Manassas
Snyder's RV, Salem
Snyder's RV, Virginia Beach

Poulsbo RV, Kent
R 'N' R RV Center, Liberty Lake
Roy Robinson Motorhomes, Marysville
Russ Dean Family RV, Pasco
Uhlmann RV, Chehalis

Horn's Sales & Service, Sheboygan

Carefree Coach & RV, Edmonton

Okanagan Travel Land, Summerland
Voyager RV Centre, Winfield

Forest City Motor Homes, Ltd., Thorndale
Sicard RV, Smithville

*First-Year Winner
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