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Old 05-26-2010, 12:57 PM   #1
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Winnebago Industries Honors Dealers with the Circle of Excellence Award

News Release


FOREST CITY, IOWA, May 26, 2010 – Winnebago Industries, Inc., manufacturer of Winnebago ®, Itasca® and ERA™ brand motor homes, is pleased to announce its Circle of Excellencedealerships for 2010.

Winnebago Industries established the industry’s first dealer excellence program in 1986 in order to recognize select dealers for excellence in customer satisfaction. This year, 109 dealers were honored with the Circle of Excellence award in recognition of their excellence in customer satisfaction as it relates to the customers’ sales and service experience with the dealer.

“Winnebago Industries is pleased to recognize 109 outstanding dealers with this year’s Circle of Excellence award,” said Winnebago Industries Vice President of Sales and Marketing Roger Martin. “Dealerships earning this award have proven their commitment to providing customers with a total RV experience – knowledgeable sales personnel, qualified service technicians and quality warranty and aftermarket service support. For RVers, that attention to detail and care is important and is key to establishing the highest levels of customer satisfaction.”

Circle of Excellence scoring is determined by rating dealers in four categories:

A Purchase and Delivery Satisfaction Study which is direct customer feedback after the purchaseof a motor home;
A Customer Satisfaction Study which surveys customers six months after their purchase;
A Sales and Marketing Assessment that evaluates a dealership’s sales, market share, stocking levels and participation in product training and the Winnebago Itasca Travelers Club (WIT); and
A Service Parts Assessment that evaluates a dealership’s warranty/parts inventory, service training and certified technicians, and traveling customer care.

Dealerships earning the coveted Circle of Excellence status receive an award featuring three concentric circles that symbolize the interconnected relationship between the customer, dealer and Winnebago Industries.

Since its inception 25 years ago, four dealerships have achieved Circle of Excellence status each year the award has been presented. They are: (the Winnebago Industries’ brand the dealership represents is listed in ( parenthesis.)

Altman’s Winnebago, Carson, California (Winnebago)
Lazy Days, Seffner, Florida (Winnebago/Itasca)
McClain’s RV Superstore OKC West, Oklahoma City, Oklahoma (Winnebago/Itasca)
PleasureLand, Inc., St. Cloud, Minnesota (Winnebago/Itasca)

Following is the complete list of the 2010 Circle of Excellenceaward winners, including 10 first-time award winners (indicated with an “*”).

Great Alaskan Holidays, Inc., Anchorage (Winnebago/Itasca)
Affinity RV Service, Sales & Rentals, Prescott (Winnebago)
La Mesa RV Center, Inc., Mesa (Winnebago/Itasca)
La Mesa RV Center, Inc., Tucson (Winnebago/Itasca)
Altman’s Winnebago, Carson, California (Winnebago)
Altman's Winnebago, Colton (Winnebago)
La Mesa RV Center, Inc., San Diego (Winnebago/Itasca)
Pan Pacific RV Centers, Inc., French Camp (Winnebago)
Pan Pacific RV Centers, Inc., Roseville (Winnebago)*
R. E. Barber Recreation Vehicles, Inc., Ventura (Winnebago)
Stier’s RV Center, LLC, Bakersfield (Winnebago)*
Village RV, Roseville (Itasca)
Camping World RV SuperCenter, Fountain (Winnebago)
Crowley RV Center, Bristol (Winnebago)
Parkview Auto & Trailer Sales, Inc., Smyrna (Winnebago)
Camping World RV Sales, Midway (Itasca)
Carpenter's Campers, Inc., Pensacola (Winnebago)
Harberson RV - Pasco, LLC, Holiday (Winnebago/Itasca)
Lazy Days, Seffner, Florida (Winnebago/Itasca)
R.V. World of Nokomis, Inc., Nokomis (Winnebago)
Suncoast RV, Inc., Cocoa (Winnebago/Itasca)
Suncoast RV, Inc., Jacksonville (Winnebago/Itasca)
Suncoast RV, Inc., Ocala (Winnebago/Itasca)
Suncoast RV, Inc., Winter Garden (Winnebago)
Suncoast RV, Inc., Lake Park (Winnebago)
Camping World RV Sales, Meridian (Winnebago)
Barrington Motor Sales, Bartlett (Itasca)
Camping World RV Sales, Island Lake (Winnebago)
J & J Camper Sales, Inc., East Moline (Winnebago)
Winnebago Motor Homes & Trailer Sales, Inc., Rockford (Winnebago/Itasca)
Camp-Land, Inc., Burns Harbor (Winnebago)
Harrison RV, Inc., Jefferson (Winnebago)
Lichtsinn Motors, Inc., Forest City (Winnebago/Itasca)
US Adventure RV, Davenport (Winnebago/Itasca)
Four Seasons RV Acres, Inc., Abilene (Winnebago)
Olathe Ford R.V. Ctr., Gardner (Itasca)
Miller's RV Center, Baton Rouge (Winnebago)
Stevens RV Center, Inc., Lafayette (Winnebago)
Beckley's Camping Center, Thurmont (Winnebago)
General RV Center, Inc., Birch Run (Winnebago)
General RV Center, Inc., Mt. Clemens (Winnebago/Itasca)
General RV Center, Inc., Wayland (Winnebago/Itasca)
General RV Center, Inc., Wixom (Winnebago/Itasca)
Bullyan Trailer Sales, Inc., Duluth (Winnebago)
Pleasureland RV Center – North Metro, Ramsey (Winnebago)
Pleasureland, Inc., St. Cloud, Minnesota (Winnebago/Itasca)
Johnny Bishop, Inc., Columbus (Winnebago)
Reliable RV Sales, Biloxi (Winnebago)
Trailside Campers RV Sales, Inc., Grain Valley (Winnebago)
Leach Camper Sales of Lincoln, Inc., Lincoln (Itasca)
Findlay RV, Las Vegas (Winnebago)
Michael Hohl RV Center, Carson City (Winnebago)
Camping World RV Sales, Chichester (Itasca)*
Hill's RVs, Center Conway (Winnebago)
Cedar Ridge RV Center, Branchville (Winnebago)
Colonial Itasca, Lakewood (Itasca)
White Horse RV Center, Williamstown (Winnebago)
Rocky Mountain RV World, Inc., Albuquerque (Winnebago)
Sunland RV, Las Cruces (Winnebago)
Alpin Haus RV, Amsterdam (Winnebago)
Meyer's RV Centers, LLC, Syracuse (Itasca)
Bill Plemmons RV World, Rural Hall (Winnebago)
Bill Plemmons RV World, Raleigh (Winnebago)
Tom Johnson Camping Center Charlotte, Inc., Concord (Winnebago)
Tom Johnson Camping Center, Inc., Marion (Winnebago)
Colerain Trailer Center, Inc., Cincinnati (Winnebago)
Dave Arbogast RV and Boat Depot, Troy (Winnebago)*
General RV Center, Inc., North Canton (Winnebago/Itasca)*
Lewis Auto Sales, Inc., Dayton (Itasca)
Shafer Truck and RV Sales, LLC, Delta (Itasca)
Town and Country RV Center, Inc., Clyde (Winnebago)
Dean’s RV Superstore, Inc., Tulsa (Winnebago)
McClain’s RV Superstore OKC West, Oklahoma City, Oklahoma (Winnebago/Itasca)
All Seasons RV & Marine, Bend (Winnebago)
Guaranty RV Centers, Junction City (Itasca)
Olinger Travel Homes, Portland (Winnebago/Itasca)
The RV Corral, Inc., Eugene (Winnebago)
Triple A RV Center, Inc., Medford (Winnebago)
Car Care & RV Center, North East (Winnebago)*
Harold’s RV Center, Inc., Bath (Itasca)
Joe's Marine, Inc., Sayre (Winnebago)
Media Camping Center, Inc., Fairless Hills (Winnebago)
Tom Schaeffer's Camping & Travel Center, Inc., Shoemakersville (Winnebago)
Arlington R.V. Supercenter, Inc., East Greenwich (Winnebago)
Flagg RV Rhode Island, North Smithfield (Itasca)
Camper Country, Myrtle Beach (Winnebago)
Spader Camper Center, Sioux Falls (Winnebago)
Cullum & Maxey Camping Center, Inc., Nashville (Winnebago)
Billy Sims Trailer Town – Lubbock, Lubbock (Winnebago)
Crestview RV Center, Buda (Winnebago/Itasca)
Crestview RV Georgetown, Georgetown (Itasca)*
Jack Sisemore Traveland, Amarillo (Winnebago)
McClain's RV Superstore N. Dallas, Inc., Lake Dallas (Winnebago)
Shady Pines RV Center, Inc., Texarkana (Winnebago)
Motor Sportsland, Inc., Salt Lake City (Winnebago)
Reines R.V. Center, Inc., Manassas (Winnebago)
Snyder’s RV, Virginia Beach (Winnebago)
Poulsbo RV, Inc., Kent (Winnebago)
R 'N' R RV Center, Liberty Lake (Winnebago/Itasca)
Roy Robinson Chevrolet-Subaru & Motorhomes, Marysville (Winnebago/Itasca)
Russ Dean Family RV, Pasco (Winnebago)
Horn’s Sales & Service, Inc., Sheboygan (Itasca)
King’s Campers, Wausau (Winnebago)
Fraserway RV Limited Partnership, Abbotsford, BC*
Okanagan Travel Land, Summerland, BC
Forest City Motor Homes, Ltd., Thorndale (Itasca)
Sicard Holiday Campers, Ltd., Smithville (Winnebago)
VR St-Cyr Ltee, St-Mathieu de Beloeil (Winnebago)*
V.R. Daniel Emond, St-Nicolas (Itasca)*

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