We bought a 2017 XLE 40E in January 2017, this was our second motorhome and expected to have a much easier time with this one. on our first major trip to San Antonio, the king bed failed to raise and spent 3 hours in the coach tearing the thing apart while my wife kept the mattress out of my way. luckily I had the tools and had to call REV on the phone to .them talk me through disconnecting the sensor so the slides would come in. Results were that they have this heavy steel frame that moves back and forth and its attached to basically 3/4 plywood. They fixed it (back the same way) but now I know it is a weakpoint and will keep an eye on it. .
Second major issue is the backsplashes in the kitchen and both baths, they are heavy and thick and installed with Silicone, when (not if) they fall down you have to glue them back up. The piece in the kitchen almost hit my wife's arm but we got lucky. In the 1/2 bath the backsplash was forced in and buckled, separating the wall between the bath and bedroom. It is in General RV getting repaired.
Look I have owned motorhomes and if you don't love tinkering with them and fixing the small things you probably shouldn't have one. The coach drives great, smooth with a 380 Cummins, REV is a truck company so I sort of expected this, they are weak with some of the inside pieces. Attended the
Ramblin Pushers maintenance session which is a rally held in early may at Goshen, Indiana, not far from the a.ssembly plant. encourage every REV owner to attend this session, the best I have attended. Classes all week are mixed in with the social stuff and the REV execs are there and answer questions and help you with the tough stuff. Call 866-208-7411 or website
Ramblin Pushers - HRRVC Chapter 419 if interested.
Lets face it, the manufacturers and dealers are not on the same wavelength. I feel for General RV when I see what they have to go through to get a warranty repair. My coach has been sitting for 3 weeks and my service writer tells me its been in "warranty" for over a week which is where they contact REV and go back and forth on how much they will get to make the repair and all of this is done before they order parts. .
REV is addressing the issue somewhat in that they have opened 3-4 service centers of their own around the country for buyers of their coaches. This is probably the right directions. THe dealers want the work but the relationship is just bad.
Linear Mode
