I suspect there is a way to message, but I haven't figured it out yet.
We bought our Alto from Can-Am RV in London, Ontario (near Detroit)--and probably very convenient to you RV Wannabe.
We worked with Steve who was very helpful, and we had a great overall experience with Can-Am. They installed our brake controller and weight-distributing hitch. Please tell Steve Leslie says "Hi" if you get in touch. Can-Am is a dealership you can order from, but we ended up buying a 2013 demo model from them. I had contacted the factory dealership last spring and was told if we ordered one, it would be ready in November, but because of winter weather, they didn't recommend picking it up until May.
We decided to go ahead and purchase this one so we could start using it. While we were considering ordering a new one, Denis, the English-speaking factory sales rep did give us contact info. for someone in a neighboring state so we could look at theirs, and that was huge in helping us make our decision.
After we had ordered, we connected with a couple who own a Safari Condo van and they stopped in Asheville on their way back to Quebec to meet us. They were very gracious and seem to have made good friends through the annual Safari Condo gathering in Quebec, and had good things to say about the owners and company.
We are in Asheville, North Carolina and you are welcome to check it out, if you happen to be in our region or passing through.
As for pros and cons, we have been very happy thus far. I think the pros/cons would relate more to what you're looking for and how you use it. We needed/wanted something lightweight that we could tow with our Honda Odyssey, and compared to other lightweight travel trailers we saw, we like the light and open feel. The large bed was a big selling-point for us, as well as not needing to crawl over each other if we have to get up during the night. It also had to sleep at least 3 since we have an 8 year old daughter.
I am happy to answer any other questions you may have.