Community Forums

Sitinin · 07-06-2019, 07:01 AM

Bought 2018 Windsport 31Z in Dec. sat until April and went on 1st trip. created list of problems for warranty service. Took 8 weeks to get it in and lost 2 camping trips waiting for parts. Now dealer has had it for 3 weeks and still no parts. From Indiana to Penna., I should have driven to Thor home office and parked it at front door. Dealer is Camping World, Harrisburg,Pa.. Absolutely terrible to deal with.

Seabee Chief · 07-20-2019, 08:42 PM

Quote:

Originally Posted by Msadventure

Been military long enough to know you gotta take the good with the bad. Nothing good comes easy and nothing worth having comes free so I think I'm doing ok. How sweet it will be when all the bugs are worked out and everything runs like clockwork. To the victor a beautiful sunset, a nice campfire, good friends and a margarita...

"How sweet it will be when all the bugs are worked out and everything runs like clockwork."

I hate to be the one, but it becomes my duty to inform you that you have a Thor product......the bugs will never be worked out. Ever.

Chief

Sitinin · 07-29-2019, 03:54 PM

Bought a new 2018 Windsport and so far made one trip in April. Made a list of minor repairs and took it to dealer ( Harrisburg, CW ) It has been there 7 weeks now and still not done. Extremely bad parts department and calling THOR Enterprises who assured me all parts would be expedited ! Yeh 7 weeks ???? They also ruined the inverter trying to modify it , guess what - another part.