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Old 03-24-2019, 07:34 AM   #1
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10 years service and done

I was informed by a LaMesa RV service department in Port St. Lucie, Fl. last week that they no longer service any RV that is 10 years or older. I call the salesman I was thinking about spending $300,000 on a new coach with he didn't know anything about it told me to call California main office. I did and talked with a general Mgr (are I was told he was.)
He told me they no longer would service anything 10 years or older if it was bought on their lot new or used or off the street. Seems like they only want the cream of the crop.
I was wondering if anyone had heard this and whats your out put on this.

STEAMBOAT
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Old 03-24-2019, 08:21 AM   #2
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Our local motorcycle,ATV and seadoo shop want touch anything older than 10 years either.
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Old 03-24-2019, 09:33 AM   #3
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Yes, heard of this before a few years ago from someone at an rv show. It's too hard to source and get parts for older rigs (although doing the work myself- I'd find the time). In thinking further- I don't think many dealers would use vendors outside of the approved ones in order to find parts (just a guess).
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Old 03-24-2019, 09:54 AM   #4
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I've heard of as well, I think you will see it a lot more too. They can make more money and it's easier for the techs to work on newer stuff that information and parts are more readily available.
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Old 03-24-2019, 10:04 AM   #5
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Fortunately Palm RV here in Fort Myers has not instituted such a policy! Nor my doctor for that matter!!
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Old 03-24-2019, 10:27 AM   #6
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Quote:
Originally Posted by STEAMBOAT99 View Post
I was informed by a LaMesa RV service department in Port St. Lucie, Fl. last week that they no longer service any RV that is 10 years or older. I call the salesman I was thinking about spending $300,000 on a new coach with he didn't know anything about it told me to call California main office. I did and talked with a general Mgr (are I was told he was.)
He told me they no longer would service anything 10 years or older if it was bought on their lot new or used or off the street. Seems like they only want the cream of the crop.
I was wondering if anyone had heard this and whats your out put on this.

STEAMBOAT

Another side to this is many of the RV dealers will now only work on those units that were purchased from them.

Far cry from 2008 and a few years up from that when they were crying for customers.
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Old 03-24-2019, 10:32 AM   #7
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There are other folks who will work on anything if you pay their fee, just have to find them. But the fees are getting steep too, all over.
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Old 03-24-2019, 10:35 AM   #8
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I’m thinking that things break easier when they’re 10 years old and then the arguments start as to who’s fault it was.
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Old 03-24-2019, 10:59 AM   #9
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I had to go to a Ford dealer for a breakdown 1500 miles from home. They eventually found my ecm to be bad. They told me it would be months to find one. They even had 2 other cars there that had sat for months for the same issue. Within a day I found a new ecm. I think they just don't want to spend the time searching. I did however give them the info and they were able to fix the other vehicles. I think they don't want to spend the time searching for parts.
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Old 03-24-2019, 11:14 AM   #10
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Quote:
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Fortunately Palm RV here in Fort Myers has not instituted such a policy! Nor my doctor for that matter!!
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Old 03-24-2019, 11:24 AM   #11
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I have found several shops that have the 10 year rule. Thankfully there are quality shops available that will work on the older Quality/ non mass produced RV's...
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Old 03-24-2019, 11:58 AM   #12
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Harley dealers have had such polices for a long time. Hence, there are countless independent shops that service older bikes, and many parts manufacturers.
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Old 03-24-2019, 02:30 PM   #13
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I wouldn’t take my 10 year old motorhome to any dealer for service anyways, so I would not be effected by that rule.
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Old 03-24-2019, 10:02 PM   #14
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For those of us that are old Jake, the option of doing it ourselves has long passed. I'm happy when I can find a dealer that will fix anything that is broken.
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