I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, the Voyager brand of observation monitors and cameras, and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to respond to your concerns.
ASA Electronics has been in the mobile electronics business for the RV industry for over 30 years and Advent Air is a line of air conditioners manufactured for the RV industry. To read more regarding our entrance into the RV air conditioner market, please read our Advent press release in response to Dometic’s claims.
We offer the industry’s only hassle-free warranty and we stand behind our product. As you’ve seen by our activity here on the iRV2 forum, and other industry forums, we take a proactive approach to providing great customer service and support that is unmatched by our competition. We are an American company located in Elkhart, Indiana.
If I can be of any further assistance, please let me know.
JENSEN, Voyager & Advent Tech Support Team