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Alert!!! Keep away Bills Truck and RV
09-10-2011, 04:25 PM
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#1
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Junior Member
Join Date: Sep 2011
Location: Summerville, Ga
Posts: 11
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I am told a word to the wise is sufficient. I was trying to locate a shop to replace a vent and to service my enginee / generator. The web brought up a Camping World in Chattanooga Tn and Bills RV in Rome, Ga. In calling to obtain prices; Camping World gave me a price and when I contacted Bills RV in Rome Ga I was greated by the owner "Bill". I have never talked to a man that was running a business that was as rude as "Bill". When I mentioned Camping World to him it must have hit a nerve for he became loud and direct in his conversation. He told me "just take your rig to Camping World " then hung up on me. I will never utilize his services if I am in his area ever!
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US Army Retiree,
God Bless the USA ! 
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09-10-2011, 05:30 PM
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#2
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Senior Member
Ford Super Duty Owner
Join Date: Jan 2011
Posts: 593
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I have never understood why there are some people who do not want to face the fact they have to compete with other businesses for your money.
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94 F-700/24 foot U-haul box home built
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09-10-2011, 08:00 PM
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#3
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Senior Member
Join Date: Aug 2001
Location: North America somewhere
Posts: 4,925
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Want some revenge, send him a link to this thread.
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"As nightfall does not come at once, neither does oppression. In both instances there is a twilight where everything remains seemingly unchanged. And it is in such twilight that we all must be aware of change in the air - however slight - lest we bec
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09-10-2011, 08:09 PM
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#4
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Registered User
Join Date: Dec 2006
Location: Traveling the lower 48
Posts: 2,450
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I suspect that if he did not care then, he will not care now!
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09-11-2011, 06:20 AM
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#5
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Senior Member
Monaco Owners Club
Join Date: Sep 2011
Location: Alaska 6 months out of the year, as for the other 6, somewhere in the Lower 48
Posts: 2,631
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Been in the service business longer than I care to admit. My philosophy has always been friends don't fire friends. Meaning I work hard to make all my customers friends by providing the best possible service. Not sure why this is so hard for other business owners to understand. As a customer I don't mind paying a few bucks more for great service.
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US Navy Vet, Liberty Tree Member of Oath Keepers.org, NRA and VFW Life Member, AK EMT.
If you are coming to AK let me know. Love it here and love sharing AK with others.
2009 Safari Cheetah 40 SKQ
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09-11-2011, 06:25 AM
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#6
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Moderator Emeritus
Texas Boomers Club
Join Date: Jul 2000
Location: Cypress, Texas USA
Posts: 6,626
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Quote:
Originally Posted by sdennislee
As a customer I don't mind paying a few bucks more for great service.
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Same here. I'll gladly pay a premium to get it done right the first time by someone who will stand behind their work. The cheapest price is often not the best value.
Rusty
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2011 Dodge Ram 3500 Laramie Cummins 6.7L/6 speed auto/4.10LS crew cab LB dually
2004 Doubletree Mobile Suites 36RE3 5th wheel
Come join us on a TEXAS BOOMERS rally!
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09-11-2011, 06:27 AM
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#7
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Senior Member
Appalachian Campers
Join Date: Sep 2002
Location: Dixie !! (north Georgia) USA
Posts: 1,731
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Did you try to low ball him with a Camping World price?
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09-11-2011, 07:27 AM
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#8
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Senior Member
Vintage RV Owners Club Thor Owners Club
Join Date: Jul 2009
Posts: 181
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We have a Camping World across the Interstate from us. They make it a point to undercut our prices and badmouth us. We got a rash of really bad a/c unit installs from them that we had to re-do. I wanted to put up a sign by their driveway that said "We fix $65 a/c Installs", with our shop phone #, but decided against it. 
Anyway, my point (I have one) is maybe Bill has had it up to here with Camping World and their antics at that location, though I think he went way overboard in over-reacting. 
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Two wrongs don't make a right, but three rights make a left.
Terry
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09-11-2011, 07:33 AM
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#9
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Member
Join Date: Aug 2011
Posts: 52
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I like everyone else want the best product or service. You need to understand asking someone to reduce their rate to match a lesser product or service will not provide good results. Most times the vendor / service provider would rather not have this new customer.
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GRV  We love to Roam
2008 Outlook - w Banks Pwr Pack
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09-11-2011, 07:41 AM
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#10
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Senior Member
Join Date: Feb 2011
Posts: 348
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HAR DEE HAR HAR Go Bill !!!
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Don and Maxine McQueen
1996 Damon Intruder
F53 Chassis 33 ft
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09-11-2011, 08:26 AM
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#11
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Senior Member
Monaco Owners Club
Join Date: Jan 2011
Location: Currently: Bend, OR
Posts: 224
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Quote:
Originally Posted by doc
Did you try to low ball him with a Camping World price?
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That would be my guess also.
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Craig & Donna
2005 Beaver Monterey Laguna IV / 2011 Jeep Liberty Limited
Just a Retired Truck Driver on a Busman's Holiday!
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09-11-2011, 08:33 AM
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#12
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Member
Join Date: Aug 2011
Posts: 52
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I agree GO BILL
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GRV We love to Roam
2008 Outlook - w Banks Pwr Pack
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09-11-2011, 08:52 AM
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#13
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Registered User
Join Date: Mar 2011
Location: SW Florida
Posts: 933
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Quote:
Originally Posted by sdennislee
Been in the service business longer than I care to admit. My philosophy has always been friends don't fire friends. Meaning I work hard to make all my customers friends by providing the best possible service. Not sure why this is so hard for other business owners to understand. As a customer I don't mind paying a few bucks more for great service.
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I know I'm tired of businesses not doing what they say they will or doing it poorly. I paid a lawn service to cut my acre lawn while I was gone on my last 4000 mile trip. Got home and the grass was almost 2 ft high. Called them and got all kinds of excuses. Got my money back but it took me a week to cut the tall grass.
Called a pest control to get rid of the 100 million ants in the yard. Said they would be here Wed. morning. Moved all the toys, cars, boats and trucks so they could do the whole thing. No show, called no reply. Moved everything back and on Sat while we were gone they came and sprayed everything. Had to wash it all.... 
I don't think 95% of the businesses today give a damn...
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09-11-2011, 11:11 AM
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#14
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Senior Member
Monaco Owners Club
Join Date: Sep 2011
Location: Alaska 6 months out of the year, as for the other 6, somewhere in the Lower 48
Posts: 2,631
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Quote:
Originally Posted by tmh462
We have a Camping World across the Interstate from us. They make it a point to undercut our prices and badmouth us. We got a rash of really bad a/c unit installs from them that we had to re-do. I wanted to put up a sign by their driveway that said "We fix $65 a/c Installs", with our shop phone #, but decided against it.
Anyway, my point (I have one) is maybe Bill has had it up to here with Camping World and their antics at that location, though I think he went way overboard in over-reacting. |
Would pay to see that.
__________________
US Navy Vet, Liberty Tree Member of Oath Keepers.org, NRA and VFW Life Member, AK EMT.
If you are coming to AK let me know. Love it here and love sharing AK with others.
2009 Safari Cheetah 40 SKQ
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