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Old 01-02-2014, 11:19 PM   #1
Giant Jeff's Avatar
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Posts: 99
Am I being a nuisance?

So I purchased a new coach at the Pomona RV Show in October through Mike Thompson RV. They told me it would have to come from the factory and take at least 30 a 45 days. There was some hope of a Christmas delivery. No RV Santa! Then it should be here by the first. Still no coach. Should I continue to call them like a little kid asking "Is it here yet?" Or do I just be patient and wait for them to call me?

Jeff & Barbara & our 4 kid's
2014 Thor Windsport 34j
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Old 01-02-2014, 11:26 PM   #2
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If you're a nuisance, then I'd be one, too! I hate waiting on stuff I want, especially when the PROMISED delivery date has come and gone. Sorry you're having to wait.

Sarah (RVM69), Hubby, and Harry the RVin' Dog
.......2012 Fleetwood Bounder 33C | 2012 Jeep Wrangler

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Old 01-02-2014, 11:36 PM   #3
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Squeeky Wheel Gets The Grease.

Why worry about the dealership...and Mike Thompson isn't made up of a group of Saints anyway.

Last time I was at the Santa Fe Springs lot, they said they were not ordering anymore Outlaw's after they sold the last 3611...because...they didn't sell.
Right now there are two 37LS models and a 35SG too.

I would make sure that they knew there was no chance of them selling the unit out from under my pre-sale...yes, that has been done by dealerships. They know they have a sale in the bag, so if they can pull a fast one, that is better for their bottom line.
I am not saying they would do that...just that it has been done in the business.

Best luck and Congrats!
Kim and Steve, Mustang LCDR (Ret), '07 Damon Outlaw #1193
I have seen gross intolerance shown in support of tolerance, Samuel Coleridge
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Old 01-02-2014, 11:43 PM   #4
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OP, you might not even want to see the rig before they clean it!! The delivery drivers aren't known for keeping them clean and shiny.
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft
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RV'ing since 1957, NRA Benefactor Life, towing '05 Odyssey
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Old 01-03-2014, 06:27 AM   #5
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I would call every Monday morning until it showed up...JMHO...
Terry & Brenda - From the Iowa Banks of the Mighty Mississippi
2011 Winnie Journey 34y, Freightliner / Cummins , 2012 Chevy Colorado Toad

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Old 01-03-2014, 06:31 AM   #6
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I always say that " patients ( patience ) " are for Doctors. I don't have to have them. I'd be on them frequently.

Cliff,Tallulah and Buddy ( 1999-2012 )
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Old 01-03-2014, 06:32 AM   #7
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Don't be shy. They made a promise and then reneged on it. Might not be their fault, might be on the factory. Get the build number and call the manufacturer direct to find out if the dealer is feeding you a line.
Shawn M.
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Old 01-03-2014, 06:40 AM   #8
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I don't see where they made a "promise" as some are saying. Op said he was told "at least" 30-45 days. That means don't expect it before that. The update was likely a dealer's reply to a question he couldn't answer. "By the first."
However, I'd call and check on the progress of "my" unit anytime I wanted to know. Don't let this delay steal your excitement. When it gets here, enjoy!
2008 Tundra DC, 5.7L, Airlift 5000 Airbags
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Old 01-03-2014, 08:50 AM   #9
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Whatever it is it will be worth the wait.
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Old 01-03-2014, 10:23 AM   #10
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If you ordered back in October, should have at least gotten a VIN by now along with a tentative delivery date.
We ordered our Redwood in mid Feb with a delivery of 8 to 10 weeks. We did get a VIN within a few weeks and unit was delivered at the end of April.
I too would be wondering if the Dealer was pulling a fast one, as they should of had some kind of info on the unit by now, so I would keep on them and maybe even contact the Factory yourself, but without a VIN you probably won't get very far with the Factory.
2011 Chevy Silverado 3500HD LT Ext Cab 4x4 Duramax/Allison, 2016 Redwood 39MB, Disc Brakes, Mor/ryde IS, GY 17.5" H tires, 5.5K Onan, Dual ACs, auto level, auto sat dish, stacked washer/dryer, residential fridge, King sleep number. Michelle & Ann
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Old 01-03-2014, 11:35 AM   #11
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I wonder if you went in and demanded your down payment back or the coach in a week what their response would be. I think the "30-45 day" thing is used a lot to get people to sign the dotted line when they know that it will be more like 2-3 months. When we ordered ours, we were told 8-10 weeks and it was there in 9. We were also kept informed of the progress of the build till it was ready for a driver to deliver.
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Old 01-03-2014, 11:56 AM   #12
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They should be able to give you a build number for the factory. Whether they will or not depends I guess. If you can get that, then you might get an approximate build date. What make and model?
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Old 01-03-2014, 12:03 PM   #13
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You are not being a pest at all. IN fact you should be asking them how much of a discount they are going to give you for failure to deliver as promised!!!!

Years ago my parents contracted to have a house built, The builder used the US-Steel home a day system.. They expected to be finished by Halloween and ask for permission to lay carpet runners and use it as a show house till my parents moved in....

Halloween came and went

Thanksgiving was the move in date specified in the contract

It came and went

So did Christmas

And my parents moved in the first of the year and NOT ONE ROOM was finished, they had to have them come in and hook up a toilet.

A couple months later (I was on the limited duty list at work due to an injury) My mother talked me into doing the finishing in teh basement, The basement was to be divided into 4 rooms

1: Under the stairs
2: Laundry/furnace
3: Bedroom (my brother and I when we were visiting, later my wife and I).

They had 2x4's and barn siding on hand, Mother had already treated the recovered barn siding.

In one day I laid runners on the concrete floor and nailed them down (Ram-set) put up studs and fitted the barn siding.

The next day my brother and I went to a lumber yard, bought paneling and ceiling tile and I finished the inside of the bedroom. This included designing and building an enclosure for one main beam (Floor joist) that carried wireing and plumbing on it's side,, I made a removable cover that could be pulled down for access to the wires.

All in two days.

When Easter arrived my parents terminated the contract, They, My brother and myself completed the house.
Home is where I park it!
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Old 01-03-2014, 03:54 PM   #14
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Call the factory yourself. Get the straight story. Somebody between the dealer and the manufacturer CEO should be able to tell you what is going on.

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