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Old 05-05-2011, 04:29 PM   #1
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Another Norcold problem

We had the Norcold High Temperature cut off switch recall done last fall and the RV shop make sure it was working properly. Brought the coach home and put it in storage for the winter. Just de-winterized the water system and went to turn on the Norcold 1200LR 4 door frig. It would not work. Called the RV shop and they asked if the red light on the sensor was solid or blinking and I told them it was solid on. They asked what revision sensor I had and it is Rev A. They are now getting Rev D for this recall. They have had one other bad sensor at their shop. Anyone else had a problem with the recall sensor? Why couldn't Norcold have gotten it right the first time and not have to have Rev A - Rev D?
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Old 05-05-2011, 04:51 PM   #2
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According to other threads I have read on this subject, Norcold insists the revision letters on the switch do not indicate design changes but rather different suppliers. Yeah, right.

There was another member with the exact same problem you had - his Norcold worked fine when he put his RV into winter storage, but would not work when he took it out.

I had a similar problem a few weeks ago. I shut off my 12V cutoff switch by the door to replace my house batteries. The fridge was working fine right before I shut the switch off. When I got the new batteries in and turned the cutoff switch back on the fridge would not start back up and the red light was on. Norcold covered the cost of a new high temperature limit switch, but I got stuck for an $80 service call. I think my problem was caused by not turning off the fridge with the button on the front control panel BEFORE I turned off the 12V cutoff switch.
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Old 05-05-2011, 04:57 PM   #3
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Quote:
Originally Posted by paz
According to other threads I have read on this subject, Norcold insists the revision letters on the switch do not indicate design changes but rather different suppliers. Yeah, right.

There was another member with the exact same problem you had - his Norcold worked fine when he put his RV into winter storage, but would not work when he took it out.

I had a similar problem a few weeks ago. I shut off my 12V cutoff switch by the door to replace my house batteries. The fridge was working fine right before I shut the switch off. When I got the new batteries in and turned the cutoff switch back on the fridge would not start back up and the red light was on. Norcold covered the cost of a new high temperature limit switch, but I got stuck for an $80 service call. I think my problem was caused by not turning off the fridge with the button on the front control panel BEFORE I turned off the 12V cutoff switch.
I think you're right. There seems to be a problem with a 12v spike as you described.
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Old 05-05-2011, 05:58 PM   #4
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Quote:
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...Why couldn't Norcold have gotten it right the first time...

That's the mother of all questions, Tony. Just think of the frustration, inconvenience, thousands of dollars & time with recalls & fires that could've been prevented had they just made the units right to begin with.

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Old 05-05-2011, 06:13 PM   #5
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Norcold has new campaign to save you LP and gas and use a ice cooler.
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Old 05-05-2011, 06:49 PM   #6
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Paz;
I never turned the frig on prior to being on shore power, so it was in the off position. Never had to worry about this prior to the recall. As I remember from posts last fall, if the sensor switch activates, they stated you could not reactivate it and had to buy a new cooling unit. Hope this is not the case, otherwise I am going with a residential unit or an ice chest.
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Old 05-05-2011, 06:59 PM   #7
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What ever you do do not get a Norcold cooling coil replacement most are changing out to a Amish unit.
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Old 05-06-2011, 11:36 AM   #8
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Had recall done 4 times since Dec. This is my last Norcold.Company has no support.
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Old 05-06-2011, 11:46 AM   #9
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Just had the recall done on my fridge this past week. I know they tried it and ran the unit because it was cold when I got it back.
Now up to this point I've had no problems whatsoever with my refrigerator, I will however rip this revised piece of safety recall crap out if I do have any problems going forward.The installing dealer assured me that they have had no problems with any of these that they've installed.
I'll take my chances and will install an extinguishing system to cover.
When I do need a new fridge, I'll guarantee you it won't be a Norcold or a Dometic!
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Old 05-06-2011, 04:43 PM   #10
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Quote:
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Paz;
I never turned the frig on prior to being on shore power, so it was in the off position. Never had to worry about this prior to the recall. As I remember from posts last fall, if the sensor switch activates, they stated you could not reactivate it and had to buy a new cooling unit. Hope this is not the case, otherwise I am going with a residential unit or an ice chest.
Once the switch shuts off, THAT SWITCH can not be turned back on. But a good RV tech will be able to check out the cooling unit and install a new switch if the cooling unit is OK and the switch is bad. Norcold has had problems with some of the switches tripping when they shouldn't - probably more than they are admitting. The tech who replaced ours said we were his second one.
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Old 05-06-2011, 04:50 PM   #11
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Had recall done over 1 month ago, worked fine ever since and no worry about a fire
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Old 05-06-2011, 04:58 PM   #12
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Do you think Norcold is in Cahoots with Coleman? I am just saying!!!!!!! Seems like Coleman has sold a lot of ice chests.(GRIN)
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Old 05-07-2011, 10:38 AM   #13
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Maybe our wives are in cahoots with Norcold they don't have to cook as much. I am considering taking our 120v/12v portable Coleman cooler on trips as a backup.
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Old 05-07-2011, 05:15 PM   #14
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Maybe our wives are in cahoots with Norcold they don't have to cook as much.

Oh man, you let the secret out! Now I'm gonna have to kill you.

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