Any Experience with "ACC Warranty Group" for Extended Warranty?

[bdaball]

I recently found ACC Warranty Group on line as a supplier of extended warranty. Has anyone had good or bad experiences with that company?

[Gary RVRoamer]

I have no personal experience but two friends have purchased warranties from ACC and are happy with the service. They have been recommending them to others.

[bewaldren]

We have had a very negative experience with ACC Warranty. As a result of those experiences, we have lost hundreds of dollars when they
cancelled our warranty service 1/3 of the way through the agreement. A history of our experiences include:

1. ACC is very difficult to get in touch with when experiencing a problem. They have only one person who handles phone calls that require
service and that person may take up to a week to answer a request. We have had to repeatedly email and phone them to get a service call scheduled.

2. We had a Satellite Dish on our RV go out. After involving a service person, ACC Warranty rejected the claim. When questioned about their
decision, they cancelled our contract rather than work with us to resolve it. They also kept over a thousand dollars of the prorated fees
that was never refunded.

When they worked they was VERY slow but did the repairs eventually. But beware the fox ... it bites big time!

[pvrick]

We don;t have this company but bought from RV Care. Have used once in 6 months with no problem. Paid $1700 for a new alternator.

I have a great repair place (Redland Truck, co sponsor of this site) and asked them about the company. They didn;t have anything bad to say about them.

Check with your repair center and get their input.

I figured for $5k for a 5 year 50,000 warranty on a 10 year old RV I would probably get my money out of it.

Good luck