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Old 05-12-2015, 10:20 PM   #1
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Beware of tire shops

Went to a large truck shop for a new tire installation. They were very accommodating and called me into the back shop once the wheels were off so I could check the brakes.
I than went back into the shop and finished my coffee. Paid the bill drove away happy into the sunset.
Wrong! When I was checking the tire pressure at the start of this season I discovered the wheels were not lined up and I could not access the inside valve stem. I am glad I discovered this at home and not on the road as it would have been a set back. I check my pressures quite regular.
I informed the tire shop and they said to bring it back,I live 40min. away so I took a few minutes and corrected the problem.Torxed the wheel and all was well.
I hate people who make these mistakes that is not professional.
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Old 05-12-2015, 10:27 PM   #2
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Re-torque the wheels within 200 miles.
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Old 05-12-2015, 10:34 PM   #3
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Quote:
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Re-torque the wheels within 200 miles.
Always do,I wonder how many don't?
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Old 05-14-2015, 07:07 PM   #4
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The tire and rim assoc. states the valve stems must be 180 deg. apart for duals. If the installer is off by one stud and inattentative, well, you know.
I had new tires installed on my dually at Sams Club. The installer put the stems together, there was no room to access the inner one. When I returned, they argued with me, I'd printed out the article and they grudgingly moved the outer dual after reading the paper.
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Old 05-14-2015, 07:53 PM   #5
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I'm sorry to say but you'd be surprised how many "tire technicians" have no idea about opposite facing valve stems.
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Old 05-14-2015, 08:50 PM   #6
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Originally Posted by Ray,IN View Post
The tire and rim assoc. states the valve stems must be 180 deg. apart for duals. If the installer is off by one stud and inattentative, well, you know.
I had new tires installed on my dually at Sams Club. The installer put the stems together, there was no room to access the inner one. When I returned, they argued with me, I'd printed out the article and they grudgingly moved the outer dual after reading the paper.
Wow you would think not being able to get to the inner stem would be enough. But argue wow that ignorant.
We pay for good service and just don't seem to get it.
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Old 05-14-2015, 08:56 PM   #7
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I'm sorry to say but you'd be surprised how many "tire technicians" have no idea about opposite facing valve stems.
I believe you! I have had a lot of good service at tire shops especially when it came to my transport trucks. I guess they wanted my business and new I would bring lots.
Get into the RV and they just don't seem to care.
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Old 05-15-2015, 09:06 AM   #8
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Many shops dont take the time to train their monkeys. As an ex tire professional, the shop would not let me check the air pressure in a customers tires before I completed 70 hrs of training. As well as passed several ITRA(TRA now) test. Then I was only allowed to "play" with the company trucks till the shop manager felt I could work supervised on customer rigs. I then took over the duties of being the TRA instructor.

I HATE having other people do my tires, after so long in the biz. Everything they do it wrong. HAHA least that's my opinion.
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Old 05-15-2015, 09:58 AM   #9
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Originally Posted by Imurphy907 View Post
Many shops dont take the time to train their monkeys. As an ex tire professional, the shop would not let me check the air pressure in a customers tires before I completed 70 hrs of training. As well as passed several ITRA(TRA now) test. Then I was only allowed to "play" with the company trucks till the shop manager felt I could work supervised on customer rigs. I then took over the duties of being the TRA instructor.

I HATE having other people do my tires, after so long in the biz. Everything they do it wrong. HAHA least that's my opinion.
Times have changed.
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Old 05-15-2015, 10:14 AM   #10
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They left the schrader valves in mine and put the extensions on with schrader valves after filling the tires with nitrogen, now 2 schrader valves and no means of depressing the inner one, put my unit in storage after the new tire install not knowing of this til now and last week got it out, back to the shop shortly. At first I thought the inners were flat as no pressure on my gauge but when whacking them with my fish bonker they were solid. Now they must remove the wheels to get the job done.
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Old 05-16-2015, 03:41 PM   #11
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They left the schrader valves in mine and put the extensions on with schrader valves after filling the tires with nitrogen, now 2 schrader valves and no means of depressing the inner one, put my unit in storage after the new tire install not knowing of this til now and last week got it out, back to the shop shortly. At first I thought the inners were flat as no pressure on my gauge but when whacking them with my fish bonker they were solid. Now they must remove the wheels to get the job done.
I don't feel sorry for them having to redo the work. Sounds like they might learn a lesson in training their people.
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