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Old 06-14-2013, 06:49 PM   #1
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Break Down in Kingman, Az -- what do I do?

DH and I had a bad drive from Williams to King man and stopped at Freightliner to have things checked out. Good thing...appears trail arm on coach is broken! Best guess is we'll be here about 2 weeks for repair. We were headed to Yellowstone, Rushmore, then wondering our way back to SC. Anyone have any recommendations or suggestions about what to do while we're here? We have both an extended warranty, and I have an email from Monaco dated 5/19/13 that states our coach wasn't part of recall for this problem.How do I deal with insurance, warranty people and Monaco? I'm new to this part of RVing and am at a loss. We don't have deep pockets.

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Old 06-14-2013, 07:35 PM   #2
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If you drive to bullhead city ( I think it's like 20 or so miles) all the Laughlin Nevada casinos are right there. There is all kinds of fun stuff to do in Laughlin.

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Old 06-14-2013, 07:38 PM   #3
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Also, take a drive up the hualapai mountain, it's nice. And there is a pretty cool swap meet in kingman too ( on the weekends).
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Old 06-14-2013, 07:54 PM   #4
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Bummer dude, but stuff happens...

Concerning the extendo warranty; there should be a number for the shop to call in your paperwork. Have the shop call the number...

Appears that Monaco isn't planning on helping. Assuming the coach is out of warranty? You could always give them a call to see if they would "help out". Unlikely, but not completely unheard of.

Why would your insurance carrier be involved? They typically don't really care when you have repairs made, unless as part of an accident.

Other than that, eat mexican food and drink beer...
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Old 06-14-2013, 08:38 PM   #5
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Make sure that Freightliner calls the warranty co and receives authorization prior to doing ANY work on the coach. Have them give you the name of who they talked to, and call that person yourself to verify that approval was given.

I had a bad experience at Cummins in Spokane because the service mgr assured me he had contacted Tiffin on a warranty issue and everything was fine. Turns out he sent an email to an incorrect address, and then Tiffin turned down the bill. I had to pay Cummins in order to get my coach back. I then successfully worked with Tiffin and was reimbursed, but an extended warranty company might not so accommodating.
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Old 06-14-2013, 08:46 PM   #6
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From Kingman you're in a great position to see Sedona, Jerome, Prescott and maybe take in the south rim of the Grand Canyon.

Good place to be stuck in AZ in June
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Old 06-14-2013, 09:50 PM   #7
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Be glad it's not the second week of august?
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Old 06-14-2013, 11:02 PM   #8
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Cookingdad......Monaco won't cover the repairs, especially since they didn't cover them the first time and they just sold out again to Fleetwood. I doubt insurance will help, it's a mechanical breakdown. Hopefully, your extended warranty will work.

Two weeks sounds like a long time for a one day repair. One of the sponsors on this website sells the repair kit you need Source Engineering Inc..

It might be worth it to pay expedited shipping and get out of there before your entire trip is ruined.
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Old 06-16-2013, 04:33 PM   #9
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We also found ourselves broken down in Kingman several months back. In that case we had a temp fix-up done and went back to Affordable in Las Vegas. They advocated for the repairs to be covered and did a fantastic job as well. If they are still there, I'd work with them again. This may not be an option for you, but it was the best answer for us, even though opposite of our travel path.
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Old 06-16-2013, 04:49 PM   #10
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That's to bad about the breakdown. AS far as things in the area I'd suggest a visit to Oatman. A reasonably good restaurant in Kingman is the Dam Bar. Also good food at Hualapai mountain. East of Kingman on the old highway somewhere near Seligman are the Grand Canyon Caverns (private, not part of the real grand canyon thing). Interesting tour a few years ago - hopefully it's still open.
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Old 06-19-2013, 09:58 PM   #11
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Ran across a camp neighbor in Las Crusus that had both broke right in back of the wheels....no one would pay for it, he bought some aftermarket stuff.....overall job cost thousands. Big DP.... Its a flaw in the material as he was told. Good luck.....Id replace both.
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Old 06-20-2013, 12:03 AM   #12
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Freightliner shops do nothing to accomadate traveling RVers (even the supposedly RV friendly Oasis shops). I've just run into problems with 2 different ones right from my home base even. One told me they didn't take appointments, just leave your coach for a couple of weeks in the parking lot and they;d get to it eventually and the other just charged me for 20 hours labor for work they I'd been told previously by the first shop that it should take about 6-6.5 hours.

Good luck on your repairs. The thought of an "on the road breakdown" is always the worst thing on my mind while traveling.
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Old 06-20-2013, 10:10 AM   #13
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Hey your only 60 miles from Lake Havasu and the London Bridge..Pretty warm here now tho. Kingman is much cooler...Also many RV shops here.. Good Luck in your travels... Jerry
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Old 06-21-2013, 05:20 PM   #14
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Check out this link...RV Service Reviews Nothing worse then being broken down and feeling like your about to get fleeced....hope this works out for you....Sedona is a great place to visit..lots to see.

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