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Old 05-31-2014, 04:51 PM   #43
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Fact: OP made a reservation
Fact: OP made a mistake and admits to it.
Fact: A business transaction took place when the check was mailed
Fact: Cancellation policy was in place but OP did not know or realize, but still entered into a legal contract.
Fact: The only legal way to get out of this contract is to negotiate, which is not always possible.
Fact: We heard one side of the story not the other.

Many CG's have cancellation policies in place for long weekends to keep campers from making multiple bookings and then pick the spot that suits them the best which certainly has happened.
I find it usually works best to admit to have made a mistake and then try to find a solution together. It does not always work but you never want to slam the door from the get go whether as a customer/client nor as a business owner.
Edit: When an error occurs it is often better to pick up the phone than firing an email, even though a verbal conversation can end in a 'he said she said' situation.
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Old 05-31-2014, 05:07 PM   #44
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When we were in the lodging business for 10 years, you would not believe how many times people lied and threatened about last minute cancellations. It is very easy to become jaded about it. We ended up losing thousands of dollars for the times we had empty rooms and turned away others holding it for a reservation. It is a two way street. I can see both side. What is best for everybody is to try and rerent the slot and everybody is happy. What helps this is time between cancellation and the actual date of the stay. The credit card companies are usually the final arbitrator here and if there are written policies and phone records, the merchant will usually prevail. I would frequently discount the slot by 25% and just eat the loss. Most of us here on this board are honest, but unfortunately there are a lot of dishonest folks out there. There is a moral responsibility to not shaft a small businessman because of an accident or poor planing on our part.
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Old 05-31-2014, 05:27 PM   #45
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Speaking up for the campground owners (I am not an owner or an investor): While traveling we often change our plans and decide to leave a location a day or two early...usually we just ran out of things to do and wish to move on, sometimes it is the weather, anyway, I will notify the desk of early checkout, and tell them they can release my spot to others if they wish. More often than not I am offered a refund or a credit for unused days. I do not ask for a refund, but when offered I gladly except the good will gesture. If the refund is not offered or I am told it is out of policy, I accept this and just add it to my cost of RVing. I'm having too much fun traveling on vacations to let little things ruin my day.
For the most part I find campground owners and managers gracious and helpful.
Happy Trails.
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Old 05-31-2014, 05:43 PM   #46
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I feel it is unethical to just cancel the check and basically say screw it.
A site was requested, the owner met that request. I know every campground I have gone to had the refund policy on the website and many have stated the policy when on the phone. To renege on this simply because the person making the reservation made the mistake and leave the campground hanging is inappropriate.
Would it be nice if they worked with the client to find a mutual agreement, sure. But it wasn't the case, so maybe just move on. I realize the op was mostly just venting and that's fine, not the first won't be the last.
To me, some of the suggestions on here are just plain wrong and borderline illegal. I always teach my kids when they are wrong to suck it up, admit it and face whatever the consequences may be.
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Old 05-31-2014, 05:50 PM   #47
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Stop payment on the check and let him spent the money to sue you....Sure he will.
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Old 05-31-2014, 07:19 PM   #48
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check the web. site again. if it says no refunds, or they told you up front then just be a man and accept your mistake. don't sell your ethics or integrity for a few measly dollars. you'll feel better afterwards and be better for it. life's to short to crawl.
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Old 05-31-2014, 08:29 PM   #49
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Mailing the check is not a business transaction. Until the check is recieved and cashed, it is not a complete transaction. This is my opinion and worth what you paid for it.
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Old 05-31-2014, 08:32 PM   #50
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I would tell the wife to change plans.
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Old 05-31-2014, 08:58 PM   #51
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Try getting a refund for an airline ticket and see how you make out. If they can sell non-refundable airline seats, why can't the campground owner sell non-refundable camping spaces? I agree with the guy who said "business owners have rights too".

It would be nice if the campground offered a refund, but it is not an obligation for them to do so. Life is too short to simmer over this. Forget about it.
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Old 06-01-2014, 11:33 AM   #52
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Until the cheque is received has the "contract" been completed? No money has changed hands yet, just a verbal contract. And a CG that cant rent a spot for July 4th? I doubt it. That's not reasonable. Especially if its months away. That being said if I change my reservation a week out I don't expect to get my refund which is usually the value of one night. We have cancelled 3 months out and never had a CG operator refuse to refund.
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Old 06-01-2014, 10:06 PM   #53
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Lori offered excellent advice.
As to stopping pmt., if the CG owner does present it to a court, the court fees can easily be over $300 if you lose. That is non-contestable and failure to pay will result in criminal charges.
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Old 06-01-2014, 10:14 PM   #54
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Making a mistake typically isn't fun. I hate when it happens. I've found that taking the quickest path to get over it is usually the best method for peace and tranquility.

As for me, I'd be sure I understood the cancelation policies in the future. Spending money for nothing is very frustrating as with this matter, but might provide value as a "lesson learned."
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Old 06-01-2014, 10:14 PM   #55
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When you win in court, you do not get the money, you get a judgement. Collection a judgement can be almost impossible to collect. I have several against some tenants of rental houses I owned. If they don't have the money, you can not get blood from a turnip.
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Old 06-01-2014, 10:19 PM   #56
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Quote:
Originally Posted by Fred1609 View Post
Until the cheque is received has the "contract" been completed? No money has changed hands yet, just a verbal contract.

This position leaves me wondering how we'd feel if the CG decided to renege on their side of this "verbal" contract?

Say.....You make a phone reservation in "good faith" .....sent your cheque by mail ......only to find the CG had decided they like someone else better and since money had not changed hands ......decided they had no obligation to honour their verbal agreement with you .....and gave what you thought was your reservation/space to someone else.....would this be OK?

Good for the goose....good for the gander?
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