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Old 05-06-2014, 12:34 PM   #29
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If the fee is disclosed when making the reservation, I have the choice of accepting or rejecting. If it is not, and not shown on the reservation confirmation email, I feel no obligation to pay it unless I want the services it includes. I usually decline the services and then refuse payment of the resort fee on checkout. Twice I have been charged to my cc anyway. Twice I have had the entire charge for the stay removed by the CC company. Both times they sent a letter stating they considered the practice of charging an amount different from the reservation a fraudulent charge. Disclosing at the time of check in is NOT sufficient. Its too late, you have no abilaty to negotiate or make other arrangements then. If I am asked to agree to the charges at check in, I will do so and note that it is different from the agreed rate on the sheet. Never been told to leave as they then loose all revenue including any prepaid fees.
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Old 05-06-2014, 03:25 PM   #30
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Originally Posted by cb5300 View Post
If you don't like the fee's take your business and move on down the road...That's what I do...The KOA in Williamsburg, VA tried to hit me up for "activity fee's" a couple of years ago when Martha and I went down to see the lights in December. I just told the owner that I didn't see any need to pay for activities that wasn't even being offered that time of year. Owner said pay up, I said see ya. I went down to American Heritage RV and stayed there... Real nice people, being staying there ever since.
Yup, us too! Too many other places to camp,
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Old 05-07-2014, 03:41 PM   #31
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Some of the problem is people don't take the time to read. Then when they get to the CG are outraged by any additional fees. I work at a campground. Our prices are based on 2 adults and 2 children. Any extra adults or children are an additional fee and we disclose that on our website. One of the reasons for the extra charge is to discourage locals from making the CG their party place. They reserve a spot and invite all their friends to come hang out. Unfortunately, some people ruin things for others.
Personally, when we are traveling, I ask what my total fees are going to be and have not had any issues with CG's trying to add anything extra. If I don't like the fees or prices, we go somewhere else.
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Old 05-07-2014, 05:37 PM   #32
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I think "Resort Fees" make the advertised price a lie and constitute false advertising. If I can't stay there for the advertised price, i.e. a "resort fee" is always added to the rate, then that fee needs to be included in the base price. It's not an optional amenity, not even on a tent site. To me, that spells "rip-off".

Now if they offered a site without the resort amenities at a lower price, I could buy into the notion of an add-on "resort fee". However I have yet to see that anywhere.
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Old 05-07-2014, 05:49 PM   #33
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The only time I encountered a Resort Fee was at a beachfront hotel. Itwas a fraud then and it is a fraud if campgrounds do it. When someone quotes you a rate by phone or online, it should disclose everything. Anything else is fraud.
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Old 05-07-2014, 06:20 PM   #34
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We were charged $10 to have our son drop us off after going out to dinner. We were staying at the Malibu RV Park in Malibu CA, nearby where he lives. For his car to touch the property there was a charge.
Here is an excerpt from Malibu's rules:
"Additional vehicles (cars, boats, trailers, dollies) carry a daily/nightly fee of $10 per vehicle."

If he didn't park his car onsite for the day or overnight, I would have disputed the charge.
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Old 05-07-2014, 07:46 PM   #35
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Here is an excerpt from Malibu's rules:
"Additional vehicles (cars, boats, trailers, dollies) carry a daily/nightly fee of $10 per vehicle."

If he didn't park his car onsite for the day or overnight, I would have disputed the charge.

I did dispute. It was in the evening and the gate night person became very frustrated as he could not explain the policy. I got him to call out a manager who came to the entry point and supported the $10 fee for the tires touching the property.
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Old 05-07-2014, 08:47 PM   #36
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I have stayed at places where the have told me extra charge for more then 2 people, premier spots were a little extra, etc as I was making my reservation, the rv parks need to make a living and I am ok with having the pay the premiums in cases as such when they are honest with me.

If they don't tell me all of the fees upfront, and then try to hit me up with some bs charges, I am out of there and they have lost a customer for life and I will warn as many folks about them as I can.

Hit them in the pocketbook. Maybe then they will learn.
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Old 05-08-2014, 06:37 AM   #37
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I did dispute. It was in the evening and the gate night person became very frustrated as he could not explain the policy. I got him to call out a manager who came to the entry point and supported the $10 fee for the tires touching the property.
What I meant was I would have disputed the charge with my credit card company just as a matter of principle. The charge is not supported by their own published rules.
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Old 05-08-2014, 11:50 AM   #38
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The only time I encountered a Resort Fee was at a beachfront hotel. Itwas a fraud then and it is a fraud if campgrounds do it. When someone quotes you a rate by phone or online, it should disclose everything. Anything else is fraud.
I guess like car dealers and RV sales lots, we need to start asking the "out the door" price. In other words,what is the TOTAL cost per night?

Sad.
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Old 05-08-2014, 02:19 PM   #39
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Any fee is a rip off. Just how deep do you want to pay? I imagine that even the tax charge is partly a rip off too. You are supporting the mayor of the local town instead of a service.
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