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Old 07-23-2013, 05:35 PM   #29
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I normally call for a set appointment and verify o/a start and finish time. Works most of the time.
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Old 07-23-2013, 07:15 PM   #30
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Solution: On way to "scheduled" apt. stop by and pick up some of your youngest grandkids or borrow some. Then tell service writer you will wait! You know how kids are! I actually did it once and it worked for me.
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Old 07-23-2013, 07:33 PM   #31
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Wow, I am living this right now. I went out to the dealer/service center I purchased my 06 Winnebago Adventurer 6 months ago to schedule a service appointment, 2 weeks out. No problem. Took the MH in July 8. I patiently waited 3 days and no call. I called and they acted like I just dropped it off. Nice! So I now have waited another week and no call. I called and lo and behold he was about to call me. I was promised July 23. We'll see.
I'm back with my update to this craziness. I actually got my MH today as promised. Work is complete and the bill is acceptable. I asked the service tech the best way to get in and out faster. New sales take priority over maintenance. So tell them when have to have it, say you are going to stay with it even if you don't. If you give them too much time, they will use it all. Lesson learned. I appreciate everyone's input!
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Old 07-29-2013, 11:54 AM   #32
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I hate going to dealers to have work done. We have a great mobile RV repair company that covers the Kansas City area, and they also have a new repair facility south of KC for the bigger jobs. They are puling a lot of work away from dealers that just don't give a $##$ about the customer anymore.
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Old 07-29-2013, 08:06 PM   #33
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That is why I always go to Gaffney SC factory freightliner service center. on time as promised...usually 1 day service!
That's a good plan, but not all of us want to drive 800 miles and use up all our vacation time up. That's why I try to do all my service work myself, work on trucks at work, work on MH at home when it needs it. My labor rate is cheaper as long as the DW keeps my glass full. Jim
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