Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 03-07-2016, 05:52 AM   #1
Junior Member
 
Join Date: Aug 2015
Location: NC
Posts: 24
Doug Lantz contact info?

He is CEO at Shasta, and I need to contact him so he knows that CW wants me to hookup/unhook our new travel trailer 8 times, make 4 trips, at $20 gas per, and 2 hrs time per----for warranty repairs.

I found Marcus Lemonis and emailed him, BUT Shasta has to OK the work.
I feel I'm being penalized for buying a Shasta camper from CW.
CW policies are goofy, too.

I have done some googling for Lantz, but I'm not tooooo 'puter savvy.

Thanks folks--great site ya got here!
__________________

__________________
Buy a soldiers meal next chance you get!
The 10 Commandments are NOT suggestions.
41magnum is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 03-07-2016, 08:30 AM   #2
Senior Member
 
Join Date: Jul 2002
Location: Arvada, CO
Posts: 167
MAILING ADDRESS
Shasta RV
c/o Forest River, Inc.
PO Box 3030
55470 CR 1
Elkhart, IN 46515
Attn: Customer Service

PHYSICAL ADDRESS
Shasta RV
105 14th Avenue
Middlebury, IN 46540

QUESTIONS ANSWERED
574-825-7178
Monday through Friday 8:00 AM - 5:00 PM EST




All I was able to find..
__________________

__________________
13 GMC Diesel Dually
12 Keystone Fuzion 301
tmm2good is offline   Reply With Quote
Old 03-07-2016, 09:42 AM   #3
Senior Member
 
missourijan's Avatar
 
Join Date: Aug 2006
Posts: 627
There isn't any other repair/warranty option close to you? CW is always a last option, IMHO
__________________
Jan & Thomas
2012 Drv Mobile Suite
2012 Ford F350 Super Duty
missourijan is offline   Reply With Quote
Old 03-08-2016, 04:12 AM   #4
Junior Member
 
Join Date: Aug 2015
Location: NC
Posts: 24
Thanx 2good, I called that number and Dean Brovont called me back. He is the Warranty Mgr.
He said he typically approves, or not, repairs in LESS than 24 hrs.
He also agreed CW should keep it until done, since no parts are likely needed.

Jan, unfortunately, no, we had to drive 2 hrs to pick it up in Concord, after they built it.
There is Bill Plemmons RV, another 30 mins away, that MUST be better to deal with.

I will call them, ask their warranty policies, and hopefully tell CW that BP does their customers better....kinda like showing Best Buy the price at Walmart to get a deal.
__________________
Buy a soldiers meal next chance you get!
The 10 Commandments are NOT suggestions.
41magnum is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Doug's Headers on a W22? Drag Racer Workhorse and Chevrolet Chassis Motorhome Forum 10 04-09-2014 06:30 PM
Doug's RV in OK gdphillipsrv Excel Owner's Forum 7 11-19-2012 07:33 AM
Doug and Naomi Stewart? big jimbo Alpine Coach Owner's Forum 1 09-30-2008 02:09 PM
Happy Hour at Doug and Jutta's rockintom Excel Owner's Forum 4 02-10-2008 01:47 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 03:20 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.