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Old 08-25-2013, 06:38 PM   #1
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Emergency Road Service

We are looking into Road Service when we reniew in a Few months. We have Good Sams. We have heard about Coach-net and also the one with FMCA. We have not had to use ours which is the Platnum. Our Friends have the same and had to use a few weeks ago and were not happy with the Response. Can anyone give us some input as to which you would Take? Thanks
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Old 08-25-2013, 06:59 PM   #2
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Old 08-25-2013, 07:57 PM   #3
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We had to use our Good Sam the other day--they were great--dont know about others---Vince
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Old 08-25-2013, 08:05 PM   #4
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I have heard lots of good things about Good Sam's which I did have but have now changed to Coach Net, primarily because of price. Coach Net is quite a bit less expensive. A lot of our friends have Coach Net and are quite happy with them.

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Old 08-25-2013, 08:12 PM   #5
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Originally Posted by burfurd View Post
I have heard lots of good things about Good Sam's which I did have but have now changed to Coach Net, primarily because of price. Coach Net is quite a bit less expensive. A lot of our friends have Coach Net and are quite happy with them.

burfurd
I also was with Good Sam foe several years, but have recently changed to Coach-Net due to cost and the technical support service. It was not an easy decide, as I have used Good Sam service several times with positive experiences.
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Old 08-25-2013, 08:40 PM   #6
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Only the initial join price for new members differs between CoachNet and Good Sam ERS plans. A continuing member pays the same price for either plan, at least that is what I saw on their websites.
You will find dis-satisfied customers for every ERS plan sold and serviced. We've had Good Sam ERS for 17 years and will continue as long as we continue to receive the level of service we have for those years.
There is only one ERS plan I refuse to purchase, AAA, because each of their regions have their own rules and regulations governing service plans.
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Old 08-25-2013, 08:48 PM   #7
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I changed from Good Sam to Coach net
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Old 08-25-2013, 09:31 PM   #8
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We do not have any ERS, wondering now if should. Have once had the rig towed about 50 miles for repair, Progressive Insurance paid the tow bill. Exactly what are the benefits to have Good Sam's or Coach Net?
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Old 08-25-2013, 09:54 PM   #9
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I changed from Good Sam to Coach net
And I changed from Coach Net to Good Sam.

My guess is that either Coach Net or Good Sam would be a good choice as they see RVers as their primary clients. In my mind the problem is that when you break down you day is ruined, and we have a tendency to shoot the messenger. In my case, I found that CN could not find a service tech to help me on a Thursday morning, on highway 101, near Port Angeles. A tow truck could not make my location until the following morning. I ended up getting the campground handyman to get me back on the road. (He did a great job). Would I have had better luck if I broke down closer to Seattle, probably. But I changed to Good Sam anyway. Will they be better? Hope I never have to find out.
My vote is for Good Sam.
Happy Trails.
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Old 08-25-2013, 09:57 PM   #10
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Coach Net here.
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Old 08-25-2013, 10:04 PM   #11
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Originally Posted by Tractor16 View Post
We are looking into Road Service when we reniew in a Few months. We have Good Sams. We have heard about Coach-net and also the one with FMCA. We have not had to use ours which is the Platnum. Our Friends have the same and had to use a few weeks ago and were not happy with the Response. Can anyone give us some input as to which you would Take? Thanks
FMCA is Coach-Net. Just renewed mine last month and the cards now say Coach-Net on them.
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Old 08-25-2013, 10:09 PM   #12
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GS....Never have used it, but it covers all my other vehicles as well. When it comes time to renew I will give coach net a look as well.....
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Old 08-26-2013, 01:44 AM   #13
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I had GS ERS for 11 years and when I needed their services, they came through efficiently. I would have stayed with them if they did not tell me I can't continue being a subscriber if I'm not a GS member. Dropped my GS membership when we stopped travelling/camping in private RV parks.

Anyway, joined Coach Net for a few years now and fortunately, haven't used their services yet. But their reputation in providing excellent customer service is well known.
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Old 08-26-2013, 04:21 PM   #14
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We have Coach-net and a couple of years ago, we were with our daughter on a back wood county road miles away from anywhere in NC and we locked the keys in the car. Note, this was the daughters car. We called Coach-Net and finally someone came and unlocked the car. They told us to be sure and keep the policy we had because no one else would go that far and they had charged an outrageous amount of money and Coach net agreed to pay it. They said they knew of no other policy that would. No cost to us.
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