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Old 08-04-2015, 06:40 AM   #15
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Just curious how many miles are on it ?
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Old 08-04-2015, 06:41 AM   #16
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Welcome aboard. It sounds like you are having a 'sad' initiation to this kind of life.

If I may, some comments. Many of these Class C units have a Ford 6.8L V10 and are, with a couple of glitches dang reliable - but do need some regular care at intervals. This engine really needs a Ford dealership for replacement. If you have the 4.6 or 5.4 V8, the salvage yards have many plus there are decent rebuilders that sell long and short blocks. Either way, it will still be a bunch of money to get you back on the road.

You do need to get back home, dig out your paperwork and have a discussion with the dealer. If your purchase papers don't have the 30 day warranty written in, you still need to talk to the seller about what they might cover as a good will gesture especially if you are in a small town area. If they renege, then call your favorite lawyer, BBB or whomever in your area that might help.

Good luck and keep us in the loop.
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Old 08-04-2015, 06:45 AM   #17
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We bought it with only 29k miles on it and it has now about that plus the distance from the dealer or about 29700. The low mileage was one of the positive points about buying this rv....
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Old 08-04-2015, 07:24 AM   #18
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We bought it with only 29k miles on it and it has now about that plus the distance from the dealer or about 29700. The low mileage was one of the positive points about buying this rv....
Miles on an engine, if not taken care of with at least yearly oil and filter changes are a crapshoot. It also may have been really pushed hard by the previous owner. Then I kinda get the feeling from your original description that someone may have tried to do an exhaust mod that the dealer tried to 'fix' and maybe even added a performance 'chip' for a few more horsepower. I've not heard of a Ford having too high gas pressure from the pump. If so, any extra fuel should have been sent back to the gas tank, bleeding down the pressure, via the return system ---- and is that working? Something to check.
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Old 08-04-2015, 08:07 AM   #19
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Document the modified exhaust system. Check with your state DOT. They may have sold the vehicle illegally with that mod. In Wisconsin the vehicle must meet all of conditions as shown on the inspection sticker. Our inspections do include the emissions equipment.
That may be the leverage you need for them to fix it. Might be cheaper for them as well!
I did get a dealer to do a lot of repairs because someone just checked everything as being OK when there were a number of issues. A simple mention that my next move was to talk to the state DOT was all that was needed.
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Old 08-04-2015, 08:37 AM   #20
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First priority is "official notice of failure" to dealer.

Send an email to the dealer and manager as well as others at the dealer and copy yourself.

If you use Outlook turn on the message tracking before you send and you should get email confirmation when the read it.

Second any calls need to be noted as time date and name with note of conversation.

Reason...
The clock on the warranty STOPS the second the warranty provider is made aware of the issue.

Contact Ford to check to see if your dealer is authorized to preform Ford warranty service.

See if Ford could contact where the vehicle is now and discuss the status to determine root cause of failure as it is a strong engine and should not have failed.

Yours may still have some factory warranty based on miles but not likely as you bought used but still contact Ford to check your options and get a good contact.

When the dealer assigns a service location call that contact to verify the servicer is authorized to perform repairs without voiding any warranty.

And last...for now...Ask that contact to give direction to insure the rest of the drive train is proper and how to insure any possible modifications or "repairs" were correct and within warranty guidelines.
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Old 08-04-2015, 09:27 AM   #21
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A missing catalytic converter should have set off a check engine light. Same with too high of fuel pressure, and an over-rich condition. Something does not add up since the dealer supposedly changed the exhaust (and therefore emission system).

Sorry for the difficulties you are experiencing. Hopefully the 30-day warranty is in effect and you will be saved the considerable expense of engine replacement.

Even if the dealer tries to back out of the repairs, if the dealer messed with the exhaust and emissions system, he could be very liable for not only your damages but also EPA related fines.

BTW, an excessively rich mixture will cause catalytic converter failure. So by the dealer removing the cat, they did not fix the root cause of the problem, only treated the symptom of bad cat. IMHO you were sold a defective MH where it had pre-existing problems that were not disclosed and I might even infer were hidden from you. You should be wise to get some legal advice here, it may end up in court.
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Old 08-04-2015, 10:36 AM   #22
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Looks like you have been given some good advice. Good luck.
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Old 08-04-2015, 12:36 PM   #23
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TQ60 x2!

Read.. do.
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Old 08-04-2015, 12:48 PM   #24
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"First, it is a violation of Federal law because it is likely to increase the amount of pollution
coming out of the vehicle. Penalties for violations by individuals, service or repair shops or fleet
operators are up to $2,500 per violation. (Each improper installation is considered a violation.) New
car dealers can be penalized up to $25,000 per violation. Any person who causes a violation could
be subject to the same penalty as the installer."

Right from the horse's mouth. http://www.epa.gov/otaq/cert/factshts/catcvrts.pdf Your dealer is in violation of federal law and subject to stiff fines. I would think that they would be quick to fix your MH properly.
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Old 08-04-2015, 01:55 PM   #25
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According to the ford dealer the cause was unusually very high fuel pressure that caused a succession of problems, including damaging the catalytic converter and eventually the total failure of the engine.

Have Ford document everthing. Plugs and coils are not unusual replacements on the V10, but "high fuel pressure", well, enough cause a total failure would probably mean that it ran really badly... so something is a bit funky.
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Old 08-04-2015, 03:30 PM   #26
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Hope you find your way through the mess. Some dealership owners take out insurance/ warranty policies, on every vehicle they sell to protect themselves, especially if they are making verbal contracts or written contracts, like the 30 day warranty you have. A verbal contract is a binding contract in Ca. Also, be sure you contact the Manager /Owner at the dealership and request how they want you to proceed. They should arrange to have your vehicle returned to their store. They can then control the costs and work with their 30 day warranty. A transporter can move the vehicle for a fixed rate that the dealership most likely uses all the time, to move vehicles around. Sadly, you have a major inconvenience. But I feel sure you will get assistance. As for the federal violations on the emission systems, wait and give the dealership a chance to solve the problems. You can enlist DMV investigations for free if they do not respond favorably. I would think they would arrange to pick the unit up, and move you into a different one, possibly with some small adjustment in price if you get a newer unit. Best Luck either way... I really hope they step up... but the OWNER is the most powerful one that can make things happen for you. Be nice... it is always easier to help nice people when given the opportunity.
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Old 08-04-2015, 04:52 PM   #27
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A transporter can move the vehicle for a fixed rate that the dealership most likely uses all the time, ......
I saw that Transporter movie with Jason Stratham. Nothing good will come of it, especially the inevitable bullet holes!

Kidding aside, sorry this happened to you. My 2004 Fleetwood Pace Arrow blew the transmission as it revved going up a hill, similar to your description. However, it was painlessly repaired under warranty, (if you completely ignore a vacation trip ruined, towing, frantic telephone calls, and the pesky anxiety until you get it back).
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Old 08-04-2015, 04:59 PM   #28
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You have received some good advice herein agree with
1. Don't have any repair done and expect to be reimburse
2. Get a second opinion ( most dealers are not dis honest but the hire people that thief pay or bonuses are based on gross sales
3. Talk

face to face to who was telling you 30days
Good luck
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