Community Forums

Sky_Boss · 11-28-2012, 04:56 AM

Well, after a few days of attempting to contact Go RV...I concur...the phone rings and no answer. Send an Email...no reply.

Again, I think I am "fortunate" that I have received claim money worth about the amount I have paid them. I was even entitled to a refund when I cancelled my service 45 days ago and have all the paper work to prove they received the cancellation. They have also discontinued debiting my CC for the installments I still owed. It could have been worse.

Without trying to drift this topic over the edge, FOR ME, I believe I will not do a service contract again. I've built up a good nest egg for most repairs, I'm not so afraid of the big box, I'm more familiar with its workings and feel comfortable just putting aside a maintenance account.

Nadafollie · 11-30-2012, 12:44 PM

I purchased a contract from GoRv in feb 2012. In sept i made a claim for generator repair only to be told that the contract was pending because of a incorrect inservice date and they needed to rewrite it. I signed a new contract which they promised to overnight to the underwriter on oct 10th. After repeated phone calls to underwriter, National Admin Sve, I was unable to reach GORV, I was finally told that the problem was that GORV never paid the underwriter for the contract. This was 2 months after the claim was made! Wa insurace commissionar wont help, texas insurance commisioner wont help, attorney general wont help, bank wont help ( but says GORV also took an additional $300 in a separate transaction.... and i have to pay $3600 for a new generator.... any suggestions on how to proceed on this? I would at least like paperwork so I could write off some on my taxes.... Also, what insurance company have you folks had good experiences with? trying to decide what to do and feeling like a TOTAL CHUMP

Gary RVRoamer · 11-30-2012, 04:06 PM

Yu can file a claim in small claims court. Won't go anywhere if the y are in bankruptcy, but it helps documents your loss. However, it probably works as well to just send a registered letter to the bankruptcy trustees with the evidence that they did not deliver the promised warranty contract and a claim for reimbursement. You won't get it (you are an unsecured creditor), but it should get you a formal acknowledgement that you are a creditor. That's enough to document a loss for tax purposes.

Nadafollie · 12-01-2012, 02:00 AM

Thanks. Good idea
Deb

DSL417 · 12-01-2012, 02:58 AM

I'm no tax attorney, but my recollection of the tax loss provisions of the IRS:
1) Don't see how the (apologize for the terminology in advance) "poor choice" of service company contract will qualify as a loss with GoRV.
2) The dollar loss as a % of income before any deduction kicks in is a pretty stiff %of income.

This is just IMHO, so before you et your hopes up about some measure of recovery, probably need to pull up loss definitions from IRS.org.

And, sorry to all those out there for loss with GoRV. Insurance, whether by choice through a service contract for peace of mind, or mandatory for loss because of lien holder, is a gamble that favors the insurer. If the insurer didn't have the odds, you wouldn't see those tall buildings.

With all due respect to the Moderator, folks need to know the downside of service contracts, as well as the pluses. GoRV is an example of the downside that ranges from non-responsivenes to virtual "ponzi" schemes that end up with companies like GoRV going bankrupt. And built into that $ equation is a 50% commission for the service contract seller (read the November issue of the RV Trade association newsletter for Florida and "how to generate additional revenue" for RV dealerships that can be found on the Florida SuperRV Show website).

Got to go into these things with eyes wide open, because GoRVs are out there and interested in your $s. AIS

Gary RVRoamer · 12-01-2012, 08:54 AM

It's a loss if you paid for something but you never received it. In this case, SamsonRV paid for a service contract but didn't get the contract or a get refund of the premium before the company went bankrupt. Essentially, it's a bad (uncollectable) debt. But it's true that the rules for deductability of such losses really cut into their usefullness to the average person. Been there, done that.

People who received the service policy they bought through GoRV don't have a loss at all - they got their policy and it is still in effect with the insurer that backed it.