There is a site RV Service Reviews
that you can post on.
When I get good or excellent service, I post as
well as the bad.
I have always felt that a pat on the back goes a long way.
That being said......I have spent the time, effort, and money
to learn as much about the coach as possible so I can ask
informed questions and give more knowledgeable facts to
a repair centre.
When I ask for something to be done, I want the complete job done,
not a partial, and I tell them this and have it written down.
The problem starts when something goes wrong and you then find out
the "complete" job was not done.
When I purchased the coach I went through a complete list as to what
I wanted. One item was a complete brake check. I was told that the
dealer did not do this as they shipped it out to Freightliner to do.
They gave me the measurements on the shoes which were close to new.
On the way home the brakes failed and was taken to a shop close to home.
They found the drums worn way beyond serviceability and said they would
not stop a car let alone the coach.
After a lot of hassle, the dealer paid for the brake job.
In Canada we need to take a air course and have an endorsement on the
drivers license but this does not help with sloppy work.