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05-01-2012, 10:22 AM
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#1
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Junior Member
Join Date: Mar 2009
Posts: 24
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Good Sam
Just wondering if anyone else has had issues trying to get reimbursed for Emergency Repairs. I've been dealing with them since Oct. 28/2010 and they refuse to pay for boosting a dead battery.
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05-01-2012, 11:03 AM
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#2
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Senior Member
Fleetwood Owners Club
Join Date: Sep 2007
Location: Orange County, Ca
Posts: 359
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Quote:
Originally Posted by magoo1948
Just wondering if anyone else has had issues trying to get reimbursed for Emergency Repairs. I've been dealing with them since Oct. 28/2010 and they refuse to pay for boosting a dead battery.
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They monitor this web site RV.Net RV and Camping Forum ? RV, Trailer, Camper, Motorhome, Camping and Campground Information, so you might want to post over there. There is a forum just for GS ERS.
Good Luck
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05-01-2012, 11:20 AM
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#3
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Senior Member
Monaco Owners Club
Join Date: Jan 2010
Posts: 2,660
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Did they give you a reason for the refusal? Be interesting to know why, especially since that is something that could easily happen to any of us.  Bob 
__________________
Jan and Bob
'05 Monaco Windsor 40 DST - ISL / '08 Wrangler
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05-01-2012, 02:43 PM
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#4
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Senior Member
Join Date: Dec 2011
Location: Island Heights, NJ
Posts: 233
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I have used them several times always called first and there was no payment on my part
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05-01-2012, 04:04 PM
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#5
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Junior Member
Join Date: Mar 2009
Posts: 24
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It was actually only the second day that I had signed up and the battery went dead. I phoned Good Sam and the lady gave me a name and number to call and said I would have to send in the receipt. We were on our way to Tucson and one thing lead to another so it was Spring by the time I got home and found out the claim had been denied. Though the summer months I was finally offered a free year, which I refused, the reason being if I couldn't claim on it, what good would it do me. I was told weeks later that after consideration a cheque would be on the way. Nothing arrived and fianlly today was told nothing would be. That the case was closed and I should write them a letter. Not a happy camper.
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05-01-2012, 04:26 PM
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#6
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Registered User
Join Date: Dec 2011
Posts: 203
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magoo,
I believe GS is in some financial trouble.
Certainly nothing I wanna invest in.
GWinger
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05-02-2012, 06:55 AM
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#7
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Mar 2007
Location: Home on the hill in Georgia
Posts: 2,742
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Quote:
Originally Posted by GWinger
magoo,
I believe GS is in some financial trouble.
Certainly nothing I wanna invest in.
GWinger
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Where did that information come from?
__________________
Jerry Potter, Taz
1999 Coachman Catalina Sport
[SIGPIC][/SIGPIC]
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05-02-2012, 08:13 AM
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#8
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Junior Member
Join Date: Mar 2009
Posts: 24
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Thanks for the replies.
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05-02-2012, 10:24 AM
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#9
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Member
Fleetwood Owners Club
Join Date: Feb 2011
Posts: 80
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Good Sam ?????
Interesting to hear about the possible financial situation of GS...Haven't heard that at all...in fact, I've recently heard that they will soon come out with their own vehicle insurance and replace GMAC......
Anyone heard anything about that, and if so, any idea when they will come out with the insurance...
I had heard once a while ago, that GS was owned by the same person, or people that own Camper's World...
Thanks...
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05-02-2012, 11:12 AM
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#10
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Senior Member
Join Date: Jul 2011
Location: Ottawa, Ontario
Posts: 456
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I believe there is a delay period after signing up that you cannot claim for repairs,,,, check it out.
__________________
2016 Thor Outlaw 37LS
2016 Yamaha WR250R
2020 Jeep Rubicon
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05-02-2012, 12:44 PM
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#11
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Senior Member
Monaco Owners Club
Join Date: Oct 2010
Location: On Wheels
Posts: 1,983
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I'd second the idea of posting this on the rv.net forum. That forum is actively monitored by Good Sam (in fact I think they went into a pretty tight partnership). Anyway if you post on the GS ERS thread there you're likely to get a pretty quick response directly from the powers that be.
__________________
12 paws, 40 feet and the open road
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05-02-2012, 12:50 PM
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#12
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Senior Member
Join Date: Sep 2007
Location: texas
Posts: 2,422
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On the top of the website you can respond to the CEO Marcos lemones
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05-02-2012, 12:53 PM
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#13
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Senior Member
National RV Owners Club
Join Date: Feb 2012
Location: Spokane Valley, Wa
Posts: 1,987
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I wonder why we are not given the reasons for a refusal?
__________________
Art
1999 Trade Winds 7371 Cat 3126B w/current upgrades
1990 D 250 Dodge Ram Cummins Turbo
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05-02-2012, 09:49 PM
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#14
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Registered User
Newmar Owners Club
Join Date: Jul 2009
Posts: 55
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I believe Affinity Group owns: Good Sam, Good Sam ERS,Camping World, Motorhome mag., Trailer Life Mag and I know Im leaving something out but you get the idea. Havent heard anything about any money problems but sure wouldnt surprise me. My ERS was due to expire 5/31/12 and I started to be billed in January. I finally paid yesterday after receiving another final notice. (3rd one) 5/1 cause Im getting ready for a extended trip and wanted to make sure they had $$ in hand while Im on the road. Just in case. lol
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