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Old 01-26-2012, 06:28 AM   #57
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Originally Posted by wanderso View Post
We ordered our cards in early December and still have not seen them. Of course after calling they could not give me status on a card but were happy to upsell new services. I said I will wait to get the card to determine their customer service before I will consider anything else. Odd that something as simple as a card takes so long.
Why did you have to order them / it. Mine came in the mail before I even knew what the change was all about.

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Old 01-26-2012, 06:58 AM   #58
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Originally Posted by Half Dimes View Post
Regarding Camping World pricing and the recent changes involving Good Sam, here's a recent email exchange I had with CW:


"What has happened to the Presidents Club/Good Sam discount on orders? There isn't even a place to enter your PC or GS number when making an online order. Looks like it doesn't matter anymore to be a paying member of PC or GS for CW purchases. Everybody gets the same price."


"Thank you for your E-mail. There is no longer a President's Club. This has been merged with the Good Sam Club, and members who were members of one or the other are now automatically members of Good Sam Club at no additional cost. New membership cards are currently being sent to members, which will arrive in 4-6 weeks and will reflect your new Good Sam Club membership number which you can use for discounts. In the meantime, until everyone has had time to receive their cards, all pricing on our website is currently reflecting the membership pricing. The manual entry of a Good Sam Club Membership number is no longer needed at this time. E-commerce is currently experimenting with the back end process of our ordering system where a full check is performed with the billing information to verify the membership status. Once you place an order, the system will check for membership, and if it finds an active membership, you will be charged the lowest pricing advertised online. If it does not find a membership active, you will be charged the higher, regular pricing listed below the internet sale price. This automated process is used to try and streamline the placement of an order."

I'll be interested in how their 'back end process' will go over with customers. Doesn't matter much for me anymore since the closest CW is 75 miles away and I can usually find what I need locally or from other online sources.
Well, that would explain what happened to me on a recent order. I ordered something on a recent order that was advertised at a certain price. When I put it in the cart, it was slightly higher. That miffed me a bit but I went ahead with the order since the amount of the order wasn't much. On the final ring up, the price was back down to the advertised price. I do seem to remember putting in my new card number somewhere. A heads up of what they were doing during the order would have been nice. Had it been a larger dollar amount I would have told them to shove it because I didn't have anyway of knowing I would have still gotten the lower price.

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Old 03-13-2012, 11:19 AM   #59
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Originally Posted by akadeadeye View Post
One distinct advantage.

With all the mail you receive from Good Sam, you never have to buy fire starter logs.

that is funny! you got that right. I get so much not sure which is important and not so important.

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