Update to my GRS Claim.
A couple of days ago I used the Contact Us form at the GRS website and explained my concern that I had been a GRS member since 2009 and had never filed a claim then the first one I called them on the denied.
I also found the GRS webpage that would allow me to file an online claim and send them a copy of the invoice.
The day after submitting the forms, I received a phone call from a GRS Customer Service rep saying they were checking into it.
Today I receivied a phone call from GRS telling me that a check for the full repair was being mailed to me and they were going to review the proceedures with their dispatch desk!!
I am a Happy Camper again!