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07-27-2016, 11:01 AM
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#1
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Senior Member
Newmar Owners Club Workhorse Chassis Owner Spartan Chassis
Join Date: May 2010
Location: McAlester Ok
Posts: 2,057
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Good Sam's Extended Service Plan- DON'T WASTE YOUR MONEY !!!
Third time......who is the fool......ME!!
First claim... $6500 roof replacement: denied, they don't cover roofs
Second claim.....Atwood leveleg won't retract, denied, couldn't duplicate the problem. ( in-spite of 2 road side service events)
Third claim.....Major kitchen slide problem $2400: denied....they don't cover "adjustments".
What does that tv commercial say......blah, blah, blah, blah, blah
I am just going to accrue the quarterly premium to a savings sub account.
__________________
2007 Newmar KSDP. 3912
2010 Nissan Frontier SE
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07-27-2016, 11:54 AM
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#2
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Senior Member
Monaco Owners Club
Join Date: Jan 2008
Location: Olympia, Wa
Posts: 2,772
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A lot depends on on the vendor you used to do the work they must write it up correctly to get coverage. I never had a problem with coverage but I went to professionals that knew what they were doing.
LEN
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07-28-2016, 07:33 AM
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#3
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Senior Member
Join Date: May 2010
Location: Fulltiming from Crestview, FL
Posts: 125
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I've had to use the Good Sam Extended Service twice and they were great to work with. The second time I needed work done I had the work done at the Lippert service facility in Goshen, IN and the service manager told me that she was very surprised and pleased at how easy it was to get the OK from Good Sam.
You complain about the roof but if you looked at your coverage when you purchased the plan you would know that it is not covered. That's not Good Sam's fault if you don't know what you are buying.
__________________
2021 DRV Mobile Suites 38RSSA
2021 RAM 6.7 HO, Aisin Trans, 4:10 differential
2013 DRV Mobile Suites 38TKSB3 replaced by 2021 DRV
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07-28-2016, 07:47 AM
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#4
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Senior Member
Newmar Owners Club Winnebago Owners Club Freightliner Owners Club
Join Date: Mar 2016
Location: Kingman Az
Posts: 1,686
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I have found that extended warranties are a waste of money!
__________________
May your black water hose never break!
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07-28-2016, 08:14 AM
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#5
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Senior Member
Fleetwood Owners Club
Join Date: Jun 2009
Posts: 4,031
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Quote:
First claim... $6500 roof replacement: denied, they don't cover roofs
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Did you try your vehicle Insurance company to cover roof if it was hail, wind, flood, tree falling through it etc.?
Quote:
Third claim.....Major kitchen slide problem $2400: denied....they don't cover "adjustments".
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You should be mad at the place that ripped you off that much for a adjustment.
Not GS.
Quote:
Atwood leveleg won't retract, denied, couldn't duplicate the problem.
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You can't fix what is not broken when in the shop. GS needs the fix parts list to approve.
I have never bought any of those warranty polices and am way ahead in $$$$ for doing that.
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07-28-2016, 10:48 AM
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#6
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,622
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That's why I don't go for extended warranties! Too many loopholes!
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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07-28-2016, 10:58 AM
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#7
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Senior Member
Monaco Owners Club
Join Date: Sep 2010
Posts: 239
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We've had Good Sam EW for the past 6 years. It's paid for itself every year. And one of the posters above is correct. It really does depend on how it's written. We usually wait until we get to the service place before it's called in, tho we do tell the service place ahead of time that's who we use. We rarely have issues.
__________________
Karen & Collins & Snuggles (our Shi-pooh)
Full timing & loving it!
Monaco Diplomat 2006
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07-28-2016, 11:26 AM
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#8
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,563
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It seems you didn't read the policy coverage before you bought it, a very common mistake. The sales person probably told you a glowing tale about how it would pay for all your repairs, but that's a Big Lie. You probably heard "warranty" and thought is was bumper-to-bumper, but nothing could be further from the truth.
__________________
Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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07-28-2016, 01:52 PM
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#9
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Senior Member
Newmar Owners Club Workhorse Chassis Owner Spartan Chassis
Join Date: May 2010
Location: McAlester Ok
Posts: 2,057
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Roof, my fault, we bought the rig, I inspected the roof, and saw a small repaired place near the A/C. Checked it looked good. I didn't find the dry rot sub deck on the other side. I knew they didn't cover roof repairs, but for $ 6 K I had to ask.
Level legs, at least 15 times it would not retract, call GS road service two times. Learned to keep playing with the buttons for 30 minutes and they will retract. Took it to repair, worked fine that day....... No claim approval.
Kitchen slide. Major popping sound as it retracts and extends, lower right corner of trim is popped loose about 1/2". The stove top slopes about 5 degrees with a skillet with oil on it. Tooth Trac on bottom, lots of mars, scratches, wear and teeth marks from cog wheel. Right side of slide is jammed against edge, gap on left side you can but your thumb in. Newmar sending brackets and spacers. ( oh by the way three quotes to repair). Still denied just an " adjustment".
For those of you that are happy......good for you, I am happy for you. For my friends and associates, I share my experiences you decide, but for me, not another dime.
__________________
2007 Newmar KSDP. 3912
2010 Nissan Frontier SE
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07-29-2016, 09:20 AM
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#10
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,563
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LOL. I don't have an "extended warranty" for mine, so you know I am fundamentally in agreement. But folks have to realize that these are insurance policies that selectively cover certain things. If you have those failures, owning the insurance is wonderful. If you don't, it's just a needless expense.
As with any insurance, you are gambling that you WILL have enough claims to make it worthwhile, but the insurer KNOWS that the odds are you will NOT have a lot of valid claims and he will make money.
__________________
Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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07-29-2016, 11:48 AM
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#11
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Junior Member
Join Date: Mar 2014
Location: Grass Valley, CA
Posts: 15
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Quote:
Originally Posted by OLYLEN
A lot depends on on the vendor you used to do the work they must write it up correctly to get coverage. I never had a problem with coverage but I went to professionals that knew what they were doing.
LEN
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X2
Have had GS Extended Warranty for 12 years and have never been denied a claim.
__________________
Jack & Jo
Cardinal RV Club
2014 Cardinal 3450RL; 2011 Ford F350 SD Dually
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07-29-2016, 12:18 PM
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#12
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Community Moderator
Newmar Owners Club
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 31,302
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Unless you have a catastrophic repair extended warranties are a waste of money Self insure by banking the premiums.
__________________
Tony & Ruth........... FMCA#F416727
2016 London Aire 4519, Freightliner chassis, Cummins ISX, 2018 Jeep Wrangler Unlimited, Blue Ox Avail with AF1. TST 507 TPMS
No amount of money can buy you an extra second of time.
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07-29-2016, 01:02 PM
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#13
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RV Mutant #14
Winnebago Owners Club Texas Boomers Club Freightliner Owners Club iRV2 No Limits Club
Join Date: Aug 2008
Location: Texas
Posts: 17,189
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We have been using GS for 9 years and trust me, we have had many problems but that is a different story. Good Sam has come through on 99% of all the repairs we have had. I have the seals and gasket coverage also. Has been a good investment for us.
As stated, it all depends on how it is written up. Good service centers know what to do.
__________________
Wayne MSGT USMC (Ret) & Earlene (CinCHouse) RVM14 (ARS: KE5QG)
Lexi - Goldendoodle
2015 Winnebago Tour 42QD - 2020 Lincoln Nautilus Reserve
It is what it is, and then it is what you make of it.
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07-29-2016, 01:50 PM
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#14
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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Quote:
Originally Posted by DGBPokes
Roof, my fault, we bought the rig, I inspected the roof, and saw a small repaired place near the A/C. Checked it looked good. I didn't find the dry rot sub deck on the other side. I knew they didn't cover roof repairs, but for $ 6 K I had to ask.
Level legs, at least 15 times it would not retract, call GS road service two times. Learned to keep playing with the buttons for 30 minutes and they will retract. Took it to repair, worked fine that day....... No claim approval.
Kitchen slide. Major popping sound as it retracts and extends, lower right corner of trim is popped loose about 1/2". The stove top slopes about 5 degrees with a skillet with oil on it. Tooth Trac on bottom, lots of mars, scratches, wear and teeth marks from cog wheel. Right side of slide is jammed against edge, gap on left side you can but your thumb in. Newmar sending brackets and spacers. ( oh by the way three quotes to repair). Still denied just an " adjustment".
For those of you that are happy......good for you, I am happy for you. For my friends and associates, I share my experiences you decide, but for me, not another dime.
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So you knew of the roof problem and that they wouldn't cover it but you tried to get them to cover it? Then you come here and complain about it not being covered? BTW: they don't cover preexisting conditions either.
The shop has to be able to duplicate the problem in order to diagnose it. Maybe next time is the "charm"
They don't cover normal wear and tear either so I agree with them denying the slide repair.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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