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Old 02-05-2014, 03:13 PM   #1
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Holiday Rambler Owners Club
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Great Customer Service

I just had the greatest customer service experience that I have to share. Earlier this morning, after doing some research, I decided to buy a Progressive Industries SSP50 Smart Surge protector. The first place I went to was Amazon They had it for $115 plus shipping. I then found it at TechnoRV for $98 with free shipping. If that wasn't good enough, they wanted to know if I had a trip planned. I told them I wanted to leave by next Wednesday. I placed my order around 10am and they had my order shipped with a tracking number by 12 Noon!!! Less than two hours start to finish! I will definitely be doing more business with Phil and TechnoRV...check them out.
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Old 02-05-2014, 04:38 PM   #2
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I'll have to check these folks out. Thanks for the tip!
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Old 02-05-2014, 10:49 PM   #3
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We complain loudly about poor service, so its nice to see a compliment about great service. Checking them out as well.
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Old 02-06-2014, 04:54 AM   #4
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Quote:
Originally Posted by Fred1609 View Post
We complain loudly about poor service, so its nice to see a compliment about great service.
I agree.
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Old 02-06-2014, 08:11 AM   #5
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bprohs

Yesterday must have been my day! After I ordered the surge protector I ordered a Roadmaster Reflex Steering Stabilizer from etrailer.com. Not only did I save over $100. on the stabilizer and mounting brackets, I received this email with my order confirmation and a nice surprise...I must be living right

> On Feb 5, 2014, at 8:24 PM, Bryan R at etrailer.com <cs@etrailer.com> wrote:
> William Prohs,
>
> Your order has shipped!
>
> When you placed your order, you selected the standard (5 to 7 business day) shipping. I gave your order special priority today and was able to have it upgraded to the 3 to 5 Day Express Shipping at no additional cost to you! Your order shipped today and will arrive earlier than we promised.
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