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Old 10-24-2013, 04:50 PM   #1
Senior Member
Dave 430's Avatar
Country Coach Owners Club
Join Date: Nov 2011
Location: SoCal Mountains, Calif and Henderson, NV
Posts: 149
Great Service from "American Guardian Warranty Services"

As others have said, we must tell everyone when something good happens.
We had some service work done at Country Coach in Junction City, Org. It was my fault that I did not tell them that I had a service contract. The work was performed and everything worked . It was at the time that I was paying the bill, that the "Brain Light" went off and I inquired about turning it into the service contract people.
I was informed that I should have to gotten in touch with them prior to the work being done, not after it was done. I paid the bill and went on.

After getting back from the trip, some 4 months later, I contacted "American
Guardian Warranty Services" and inquired about turning in the bill for any
reimbursement. They informed me that if I write a letter stating what happened and why I did not get in touch with them prior to the work, they would review it and let me know. Well low and behold....we got a check from them for the work that was done, minus the deductible . I know alot of questions come up about extra warranty contracts and the payment and non-payment some have suffered.

But I do need to praise American Guardian Warranty , for accepting my excuse for forgetting to notify them prior to the work being done.
Just letting everyone know...
2007 Allure 430 & 2012 Jeep Overland
SoCal Mountains
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