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Old 12-10-2014, 09:14 PM   #1
Junior Member
Join Date: Jul 2014
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Has anybody used RV Glasparts in Portland, OR

I purchased some side windows for my RV from RV Glasparts as they are more of the expert than I am. They ordered the wrong ones that would not fit my RV and then made me pay for them and would never call me back after Doug knew he owed me a refund. Has anybody else had an issue with this RV Glasparts in Portland, OR?

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Old 12-11-2014, 08:42 AM   #2
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Newmar Owners Club
Join Date: Apr 2014
Location: White Rock, BC
Posts: 535
When I get service done, especially in an area I am unfamiliar with, I use www.rvservicereviews.com to see what others have experienced with a service vendor I am considering. Once my service work is complete I post a report to hopefully help others.

Using this system I have been fortunate in experiencing good service at most locations but in a case like this, where the level of service has not been satisfactory, a posting both warns others and may also prompt the dealer to address the problem.

One of the things that RV Reviews does a little differently is they forward negative reviews to the vendor and offer them an opportunity to respond and/or rectify the problem. This might encourage the vendor to your problem.

Good luck.
Retired and livin' the RV dream!
2005 Newmar 43 ft. MADP, Cummins ISL 400HP, 2008 Honda CR-V toad
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