Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 12-09-2009, 09:00 AM   #1
Junior Member
Join Date: Sep 2009
Posts: 19
Heritage RV Service Contract

When we purchased our motor home in 05 we also purchased the Heritage PlatinumRV Service Contract. Recently, the hydraulic pump on the jacks burned up and a valve failed, about $1500 worth. So, the service center called and received an authorization number to do the work on. They were also told that I had to pay them and then Heritage would send me the moneys that the policy covered. Sounded great, we went on our way. About a month latter I called to see about our compensation. They told me Heritage no longer sold the extended warranties and we were scheduled for payment September 30, 2011! They said we might be paid sooner if money became available.

Has anyone else had this problem? Any advice?

Thanks, JOR2

JOR2 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 12-09-2009, 09:13 AM   #2
Senior Member
Jack R's Avatar
Tiffin Owners Club
Join Date: May 2009
Location: Lacey, Wa
Posts: 630
contact your state insurance commissioner see what they think

Jack R is offline   Reply With Quote
Old 12-09-2009, 01:10 PM   #3
Moderator Emeritus
Gary RVRoamer's Avatar

Fleetwood Owners Club
Freightliner Owners Club
Join Date: Jan 2000
Location: Silver Springs, FL. USA
Posts: 16,420
If your state does not consider a service contract insurance (most do not, but Florida does, for example), then the insurance commission can't help you. In that case, try the attorney general. But basically you have a civil suit problem - they are in violation of their contract with you and your recourse is to sue them. But they would likely just declare bankruptcy, which does you no good either.

A letter to the Good Sam magazine or other RV consumer help hotline wouldn't hurt. Might get your payment moved up (at somebody else's expense).
Gary Brinck
2004 American Tradition; 2014 Buick LaCRosse
Homebase in the Ocala Nat'l Forest near Ocala, FL
Gary RVRoamer is offline   Reply With Quote
Old 12-10-2009, 02:06 AM   #4
Coastal Campers
Join Date: Nov 2009
Location: Danvers, MA
Posts: 61
I received a letter notifying me that the extended service company had filed for chapter 11 bankruptcy. I had lots of those policies when I was managing my business. I forgot the name as I sold the business several years ago and must have gotten a multi year contract. In that case not much hope of recovery. The letter did say that people who had paid for claims were going to get the first money. Check there financial health and then act quickly.
jim and di is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lichtsinn Motors to host May 12 Service & Maintenance Chat at iRV2.com DriVer RV Industry Press 1 05-11-2009 04:56 PM
First experience at PI Service Center Jim & Bona Excel Owner's Forum 9 04-18-2009 02:21 PM
service question cromag Newmar Owner's Forum 4 11-01-2008 06:28 PM
Still looking for Extended Service contract JimMawJake Newmar Owner's Forum 1 08-18-2008 05:20 AM
FL Factory Service (Gaffney) Gary RVRoamer Freightliner Motorhome Chassis Forum 10 04-27-2007 12:36 PM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 07:53 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.