Heritage RV Service Contract
When we purchased our motor home in 05 we also purchased the Heritage PlatinumRV Service Contract. Recently, the hydraulic pump on the jacks burned up and a valve failed, about $1500 worth. So, the service center called and received an authorization number to do the work on. They were also told that I had to pay them and then Heritage would send me the moneys that the policy covered. Sounded great, we went on our way. About a month latter I called to see about our compensation. They told me Heritage no longer sold the extended warranties and we were scheduled for payment September 30, 2011! They said we might be paid sooner if money became available.
Has anyone else had this problem? Any advice?